Parfums Christian Dior Sales Advisor and Beauty Therapist
Parfums Christian Dior, a prestigious brand under the LVMH conglomerate, has been a beacon of luxury and innovation since 1947. Renowned for its excellence in the realms of fragrance, cosmetics, and skincare, the brand embodies the spirit of its founder, the 'couturier-parfumeur.' As part of LVMH, Parfums Christian Dior benefits from the conglomerate's global reach and commitment to creativity and craftsmanship.
- Serve as an ambassador for Dior, embodying the brand's values and promoting its image.
- Achieve defined sales targets while delivering an unforgettable customer experience through high-level service.
- Sell Dior products by addressing customer needs and providing a memorable service throughout the sales process, adhering to the D.I.O.R. method.
- Communicate passionately about the brand and its products, maintaining comprehensive knowledge of the brand, product lines, and competitors.
- Apply the dedicated customer journey specific to the institute, performing facial and body treatments in accordance with established protocols.
- Develop lasting relationships with existing clients and engage new clients through genuine human interaction.
- Conduct all CRM and clienteling activities.
- Understand and apply merchandising guidelines, regularly monitor stock levels to ensure appropriate inventory, especially for skincare products.
- Perform all assigned operational and administrative tasks, including managing laundry services.
- Provide the best cabin services, meeting the requirements of the Dior Prestige La Suite menu.
- Offer personalized and expert skincare sales ceremonies, utilizing Dior's skin diagnostic tools when available.
- Manage cabin bookings and foster client loyalty.
- Preferably with experience in a high-end/luxury institute.
- At least 3 years of professional experience in facial and body treatments.
- Strong communication skills.
- Comprehensive knowledge of perfumes, skincare, and cosmetics.
- Proven sales and customer service skills.
- Proficiency in applying high-level facial and body treatments.
- Fluency in English.
Minimum of 3 years in facial and body treatments, preferably in a luxury or high-end setting.
Preferably at least a Bac+2 with a specialization in skincare: aesthetics and cosmetics.
Opportunities to develop new skills and reveal talents in a dynamic and creative environment.
The company culture at Parfums Christian Dior is characterized by a commitment to excellence, creativity, and expertise. Employees are encouraged to embrace the brand's heritage while contributing to its innovative future. The workplace fosters a collaborative spirit, where passion and authenticity drive success.
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