Christian Dior Regional Retail Excellence Manager

Parfums Christian Dior, a distinguished entity within the luxury conglomerate LVMH, has been a beacon of innovation and elegance since 1947. Renowned for its pioneering spirit in the realms of perfumes, cosmetics, and skincare, the brand continues to redefine the codes of French style and luxury. As part of a global leader in the luxury industry, Dior offers its employees a dynamic environment where creativity and excellence are at the forefront, providing opportunities for personal and professional growth.

1. Drive and animate retail excellence across Travel Retail Asia Pacific, focusing on retail education and performance strategy.
2. Enhance retail capabilities and performance across all touchpoints, managing KPIs to improve operational efficiency and financial performance.
3. Lead transversal projects in digital learning and client development, engaging 600 Beauty Consultants in the region.
4. Oversee digital learning platform strategy, ensuring BC engagement and alignment with Dior retail values and service standards.
5. Collaborate with education and marketing teams to organize BC seminars and engagement activities.
6. Support Retail Managers in evaluating and implementing strategic initiatives that align with global strategies.
7. Conduct retail training programs and coach retail teams on leadership and business acumen.
8. Partner with international teams to develop relevant retail tools and policies.
9. Contribute to annual budgeting and forecasting with regional insights.
10. Manage e-learning strategy, ensuring platform content and user data are current.
11. Facilitate digital engagement through gamification and expert communities.
12. Select and adapt client development modules for the travel retail context.
13. Manage the Client Experience Assessment Program.
14. Organize and manage the annual BC Seminar, ensuring smooth logistics and effective communication.

1. Bachelor’s degree in business administration or related field.
2. Minimum 8-10 years of experience in managerial roles within the luxury retail industry.
3. Proven track record of achieving sales targets and operational excellence.
4. Experience in digital learning management and blended learning strategy.
5. Strong data analytical skills and strategic thinking capabilities.
6. Proficiency in Digital Learning Apps, Excel, and Power BI.

1. Leadership and change management
2. Strategic planning and project management
3. Data analysis and KPI management
4. Digital learning and engagement
5. Communication and collaboration

Minimum of 10 years in managerial roles within the luxury retail industry, with a focus on digital learning and retail operations.

Bachelor’s degree in business administration or related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Parfums Christian Dior fosters a culture of innovation, creativity, and excellence. Employees are encouraged to push boundaries and explore new ideas in a supportive and dynamic environment. The company values diversity and collaboration, providing a platform for professional growth and development.