Parfums Christian Dior Regional Retail Excellence Manager

Singapore • Singapore

Tuesday, November 11, 2025

Parfums Christian Dior, a distinguished entity within the LVMH Group, epitomizes the quintessence of luxury and innovation in the realm of perfumes and cosmetics. Since its inception in 1947, the brand has been synonymous with elegance, creativity, and unparalleled expertise. As part of the LVMH conglomerate, Dior benefits from a rich heritage and a global platform, fostering an environment where creativity and excellence are paramount. The brand is committed to nurturing talent and providing opportunities for professional growth within a dynamic and inspiring setting.

1. Empower and elevate the retail and field teams to enhance their expertise.
2. Lead as the Centre of Excellence for Retail Performance and Operations, ensuring alignment with brand-defined strategic priorities across the region.
3. Collaborate with Retail Managers to evaluate and adapt initiatives to meet local needs while aligning with global strategies.
4. Maintain Dior Retail Performance & Operations Standards in training programs and digital tools.
5. Define, track, and analyze KPIs to improve operational efficiency and financial performance.
6. Identify growth opportunities and collaborate with Retail Managers to drive performance and achieve annual business objectives.
7. Conduct Retail Training Programs and coach teams on leadership and business acumen.
8. Partner with International Retail Performance Project team to develop relevant tools and guidelines.
9. Contribute to annual budgeting and forecasting processes with regional insights.
10. Oversee e-learning strategy and manage the MyDior platform to enhance digital competencies.
11. Facilitate digital engagement through gamification and expert communities.
12. Manage Client Development modules and the Client Experience Assessment Program.
13. Support the organization of the annual BC Seminar, ensuring smooth logistical processes and effective communication.

1. Bachelor’s degree in business administration or related field.
2. Minimum 8-10 years of experience in managerial roles within the luxury retail industry.
3. Proven track record of achieving sales targets and operational excellence.
4. Experience in Digital Learning management and blended learning strategy.
5. Strong data analytical skills and strategic thinking capabilities.
6. Proficiency in Digital Learning Apps, Excel, and Power BI.

1. Leadership and team empowerment
2. Strategic planning and execution
3. Data analysis and KPI management
4. Digital learning management
5. Project management
6. Effective communication and collaboration
7. Influence and change management

Minimum 10 years of experience in managerial roles within the luxury retail industry, with a focus on retail operations and digital learning strategies.

Bachelor’s degree in business administration or related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Parfums Christian Dior fosters a culture of innovation, creativity, and excellence. The brand encourages a collaborative environment where employees are empowered to contribute to the company's legacy of luxury and style. With a focus on professional development and a commitment to sustainability, Dior offers a workplace that is both dynamic and rewarding.