Parfums Christian Dior Online Beauty Consultant

Jersey City • USA

Friday, January 16, 2026

Parfums Christian Dior, a distinguished brand within the LVMH conglomerate, is renowned for its commitment to luxury and innovation in the perfumes and cosmetics sector. As part of this esteemed group, employees are immersed in a culture that values creativity, excellence, and the pursuit of perfection.

1. Provide seamless client support across all communication channels, including email, live chat, phone, and social media.
2. Assist clients throughout their online purchasing journey, enhancing sales conversion and providing technical support.
3. Offer personalized beauty advice to clients, ensuring they select the most suitable products for their needs.
4. Maintain and enhance client loyalty by delivering premium care and addressing inquiries related to loyalty programs and store events.
5. Drive revenue generation by encouraging purchase conversions and promoting cross-selling and upselling opportunities.
6. Collect and manage client data to improve CRM campaign effectiveness.
7. Deliver an exceptional client experience that aligns with the brand's standards of excellence.
8. Address and resolve client complaints efficiently, maintaining a professional demeanor.
9. Accurately process client orders and requests, ensuring timely follow-up and record-keeping.

1. Minimum of 3 years of experience in luxury, cosmetics, or sales environments.

1. Strong active listening and communication skills, with the ability to adapt to client styles.
2. Professionalism and composure in high-stress situations.
3. Problem-solving and adaptability, with the ability to escalate issues appropriately.
4. Proficiency in basic computer tasks and digital tools, including Microsoft Office Suite; Salesforce experience is advantageous.
5. Ability to learn quickly and absorb brand history and product knowledge.

A minimum of 3 years of experience in luxury, cosmetics, or sales environments is required.

The salary range is $25-$30 per hour, with flexibility to recognize various levels of expertise and performance.

Employees enjoy competitive market pay, opportunities for career advancement, and a dynamic work environment.

The company fosters a culture of excellence, creativity, and innovation, encouraging employees to embody the brand's values and deliver exceptional client experiences.