Parfums Christian Dior Omnichannel Director

Dubai • UAE

Tuesday, October 14, 2025

Parfums Christian Dior, a prestigious entity within the luxury conglomerate LVMH, epitomizes the pinnacle of French elegance and innovation in the realm of perfumes and cosmetics. As an employer, the brand is committed to fostering a diverse and inclusive environment where creativity and excellence thrive. Dior is renowned for its dedication to crafting a sustainable and vibrant workplace that mirrors the diversity of its clientele and workforce.

1. Define and champion a compelling omnichannel vision aligning with strategic objectives and market trends.
2. Translate customer-centric vision into scalable operational and digital capabilities.
3. Ensure convergence of e-commerce, retail, CRM, supply chain, and data governance for seamless experiences.
4. Develop a strategic roadmap for omni transformation, outlining key initiatives and measurable outcomes.
5. Lead strategic initiatives to transform business processes and technology platforms for omnichannel vision.
6. Optimize channel performance and improve efficiency.
7. Oversee channel-specific P&L performance, ensuring alignment with business objectives.
8. Foster a culture of collaboration, innovation, and customer-centricity.
9. Align technology stack and process architecture to support consistent brand experience.
10. Set strategic e-commerce vision and manage P&L to achieve financial targets.
11. Define and champion an elevated customer experience across all touchpoints.
12. Implement technologies for individualized experiences at scale.
13. Leverage customer data to optimize omnichannel experience and drive loyalty.
14. Establish and monitor KPIs to track omnichannel strategy success.
15. Develop dashboards and reporting for performance insights.
16. Leverage data analytics for optimization and growth opportunities.

1. Minimum 10 years of experience in E-Commerce/Digital media/Omnichannel within the luxury sector.
2. Deep understanding of customer journey orchestration across physical and digital touchpoints.
3. Proven ability to drive business transformation and organizational alignment.
4. Strong leadership skills to motivate markets and regional teams.
5. High level of reliability to meet deadlines and ensure perfect execution.
6. Expertise in data-driven decision-making and performance measurement.
7. Strategic vision for e-commerce acceleration and optimization.
8. Excellent communication skills to champion omnichannel initiatives.
9. Fluency in English; French and Arabic are advantageous.

1. Leadership and team motivation
2. Strategic planning and vision
3. Data-driven decision-making
4. Customer journey orchestration
5. E-commerce and digital media expertise
6. Communication and collaboration
7. Performance measurement and optimization

A minimum of 10 years of experience in E-Commerce, Digital Media, or Omnichannel within the luxury industry is required.

Parfums Christian Dior offers a dynamic and inclusive work environment that values diversity and fosters professional growth. Employees are encouraged to innovate and excel, with opportunities for career advancement within the global LVMH network.

Parfums Christian Dior is dedicated to creating a workplace where diversity is celebrated, and inclusivity is practiced daily. The company values respect, creativity, and excellence, ensuring that all employees feel welcomed and valued. This commitment to a vibrant and sustainable workplace reflects the brand's ethos of blending dreams with reality.