Parfums Christian Dior IT CRM & Clienteling Project Intern
LVMH Beauty Tech, a dedicated IS/IT team within the LVMH Beauty Division, is an integral part of the LVMH conglomerate, renowned for its luxury brands. With a presence in 27 countries and a workforce exceeding 1000 employees, the division is committed to delivering innovative and tailored technological solutions that enhance the unique value of each Maison within the group.
- Participate in project launch and follow-up meetings.
- Conduct live demonstrations of CRM applications.
- Configure Salesforce Service Cloud solutions.
- Test configurations and data flows.
- Update documentation related to CRM applications.
- Deploy applications and onboard new users.
- Provide support during hypercare phases and escalate issues as needed.
- Test fixes prior to production deployment.
- Knowledge of project management principles.
- Autonomous and curious mindset.
- Understanding of data models and languages such as SQL.
- Adaptability to interact with diverse stakeholders.
- Proficiency in French and English with strong communication skills.
- Project management
- Salesforce configuration
- Data analysis
- Problem-solving
- Bilingual communication
Entry-level experience is acceptable.
An academic internship agreement is required.
The position offers the opportunity to work with international and passionate teams, access to a concierge service, modern office facilities, two restaurants, a barista, and a gym with a coach.
LVMH Beauty Tech fosters a dynamic and tech-savvy environment, encouraging innovation and collaboration among its international teams. The workplace is designed to support creativity and professional growth, with state-of-the-art facilities and a focus on employee well-being.
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