Christian Dior Europe Retail Education Manager

Parfums Christian Dior, a distinguished entity within the LVMH conglomerate, epitomizes the pinnacle of luxury and innovation in the beauty industry. As a leader in the realm of fragrances and cosmetics, the brand is renowned for its commitment to excellence, creativity, and inclusivity. Dior's ethos is deeply rooted in crafting dreams and fostering a vibrant, diverse workplace where every individual is valued and respected.

1. Design and adapt training content for retail teams in boutiques and wholesale environments, focusing on sales techniques, client experience, storytelling, and leadership management.
2. Deploy coherent training paths aligned with the Europe Retail & Client Experience strategy.
3. Animate and coordinate the Europe community of trainers through seminars and workshops.
4. Lead training and onboarding sessions for Retail Managers and Boutique Managers in English and French.
5. Support the launch of new retail concepts or programs in flagship stores and key markets.
6. Conduct 'Train the Trainers' sessions to enhance trainers' skills.
7. Collaborate with HR, Retail Excellence, Marketing, and Commercial teams to ensure consistency in training initiatives.
8. Analyze country-specific needs and implement regular reporting.
9. Measure training impact on retail performance and propose areas for improvement.
10. Contribute to the skills development of management teams in boutiques.

1. Graduate of a business school or equivalent.
2. 5 to 8 years of experience in the premium or luxury retail sector.
3. Significant experience as a Boutique Manager and/or Retail Manager.

1. Mastery of client excellence and performance management.
2. Inspiring leadership and field coaching experience.
3. Fluent in English; proficiency in a second European language is an asset.
4. Charismatic, structured, and results-oriented.

Candidates must possess a minimum of 5 years of experience in the premium or luxury retail sector, with substantial experience in boutique or retail management.

Graduate of a business school or equivalent.

The role offers a dynamic work environment with opportunities for professional growth and development within a leading luxury brand.

Parfums Christian Dior fosters a culture of inclusivity, creativity, and excellence. The company is committed to building a diverse and vibrant workplace where every individual is respected and valued. This dedication to inclusivity is reflected in daily practices and the brand's continuous efforts to open its doors to talents from diverse backgrounds.