Parfums Christian Dior E-Commerce Executive

Sydney • Australia

Thursday, February 20, 2025

Parfums Christian Dior, a prestigious brand within the LVMH conglomerate, is renowned for its innovation and excellence in the luxury beauty sector. As part of LVMH, the brand benefits from a global presence and continuous growth opportunities across 75 distinguished Houses, offering employees a dynamic and ambitious work environment.

1. Monitor and analyze daily website performance to ensure functionality, content, and promotional activities are operating correctly. Engage with Regional/Central support teams to troubleshoot issues.
2. Implement the E-Commerce animation and promotional go-to-market plan on Salesforce Commerce Cloud, collaborating with the E-Commerce Manager and Regional support teams.
3. Lead collaboration with the Warehouse and Logistics Team to ensure effective order flow and management.
4. Manage and maintain E-Commerce stock levels across basic and novelty products, sampling, art-of-gifting, and promotional items in collaboration with the Product Marketing Team.
5. Generate reports and insights on commercial performance, weekly trade, traffic, promotional activity, and market and competitor activity.
6. Collaborate with the E-Commerce Manager, Media Team, CRM Team, and local media agency to develop digital marketing strategies and identify traffic-driving opportunities.
7. Manage E-Commerce customer inquiries and feedback in Salesforce Service Cloud in collaboration with the Customer Service Team.
8. Contribute to the implementation of E-Commerce projects.
9. Provide administrative support to the Digital and CRM Team, including raising purchase orders and managing invoicing.

1. Bachelor’s degree in a relevant field

1. Strong analytical skills with the ability to derive actionable insights from complex data sets
2. Proficiency in using Salesforce Commerce Cloud and Business Manager
3. Experience with Google Analytics
4. Strong presentation and communication skills
5. Strategic thinking and ability to translate business objectives into strategy
6. Understanding of web design and UX standards
7. Knowledge of online content management, order management, and data flows

A minimum of 2 years in E-Commerce and digital marketing, preferably within the luxury beauty or FMCG beauty industry.

Bachelor’s degree in a relevant field

A competitive package including birthday leave and an annual product allowance. Opportunities for career development within a global network of distinguished brands.

The company fosters a fast-paced, ambitious environment that encourages growth and innovation. As part of LVMH, Parfums Christian Dior offers a global career perspective with a commitment to employee development.