Christian Dior E-commerce and CRM Intern

Parfums Christian Dior, a prestigious brand within the luxury conglomerate LVMH, is renowned for its exquisite perfumes and cosmetics. As an employer, the brand is committed to fostering a dynamic and innovative work environment, providing opportunities for growth and development within the luxury sector.

1. Assist the E-commerce manager with localization briefs for routine site updates and seasonal animations, consolidating online marketing assets from headquarters.
2. Support daily e-commerce operations, including order and site monitoring, responding to online customer service queries, and coordinating with logistics partners for returns and exchanges.
3. Ensure accurate and up-to-date merchandising on e-commerce and e-retail platforms.
4. Assist in search engine optimization and improvements to the online storefront to enhance conversion rates.
5. Coordinate material submissions to support the e-retail team, maximizing brand visibility on platforms such as Sephora.
6. Track and report on competitor media and e-commerce campaigns and strategies.
7. Support member engagement activities, including facilitating online registrations and providing on-ground event support.
8. Execute CRM communications and loyalty campaigns to drive e-business, providing operational support and reporting.
9. Collaborate across e-commerce and CRM teams to support e-CRM activations.

1. Ability to multitask and manage timelines effectively.
2. Proficiency in Google Analytics and Microsoft Office Suite (Excel, PowerPoint, Word).
3. Knowledge of Photoshop or Illustrator for artwork adaptation.

1. Digital marketing acumen
2. Proficiency in Google Analytics
3. Proficiency in Microsoft Office Suite
4. Knowledge of Photoshop or Illustrator
5. Strong organizational skills
6. Effective communication skills

Beginner level experience in digital marketing or e-commerce is required.

The internship offers a hybrid working mode, providing flexibility and exposure to both digital and in-person work environments.

Parfums Christian Dior fosters a culture of creativity and excellence, encouraging innovation and collaboration. The brand values passion for luxury and dedication to delivering exceptional customer experiences.