Parfums Christian Dior CRM Project Assistant Intern

Neuilly-sur-Seine • France

Thursday, August 21, 2025

Parfums Christian Dior, a distinguished entity within the LVMH conglomerate, epitomizes luxury and innovation in the fragrance and cosmetics sector. As an employer, the brand is committed to fostering an inclusive and dynamic workplace where diversity is celebrated and each individual is valued. Parfums Christian Dior is dedicated to creating an environment that not only reflects the diversity of its clientele but also enhances the creativity and excellence of its workforce.

1. Assist in the implementation of CRM campaigns with a focus on customer retention, reactivation, and acquisition.
2. Execute the operational deployment of product animation plans, key events, and client experiences across various distribution channels including boutiques, department stores, and Dior.com.
3. Ensure adherence to CRM guidelines and manage validation processes.
4. Integrate, prepare, and configure email, SMS, print, and clienteling campaigns within CRM tools.
5. Monitor and analyze customer database performance.
6. Conduct weekly and monthly analyses of customer base evolution by sales points and product lines.
7. Evaluate the effectiveness of communication campaigns.
8. Perform competitive benchmarking and market trend analysis.
9. Support the animation of the Dior Beauty Privé loyalty program.

1. Currently pursuing a Master's degree in Business or related field.
2. Previous significant experience in CRM.
3. Proficiency in Adobe Campaign.
4. Interest in the luxury and beauty industries.

1. Proficiency in Microsoft Office Suite (Excel, PowerPoint, SharePoint).
2. Strong organizational and analytical skills.
3. Excellent interpersonal and communication abilities.
4. Ability to manage multiple projects simultaneously.
5. Strong reporting and data analysis skills.
6. Customer experience orientation.

Entry-level experience in CRM is required, ideally with exposure to Adobe Campaign.

Pursuing a Master's degree in Business or a related field.

The internship offers a hybrid working model, allowing for a blend of in-office and remote work, providing flexibility and work-life balance.

Parfums Christian Dior promotes a culture of inclusivity and respect, where diversity is not only embraced but seen as a strength. The company is committed to creating a supportive environment that encourages personal and professional growth, aligning with its values of creativity, excellence, and innovation.