Parfums Christian Dior CRM Project Assistant Intern

Neuilly-sur-Seine • France

Friday, April 4, 2025

Parfums Christian Dior, a distinguished entity within the luxury conglomerate LVMH, has been a beacon of elegance and innovation since 1947. Renowned for its exquisite perfumes, cutting-edge cosmetics, and audacious makeup, the brand embodies the spirit of its founder, the 'couturier parfumeur'. As part of the LVMH family, Dior offers unparalleled opportunities for growth within a global network of luxury brands.

1. Assist the CRM Project Manager in deploying CRM communication and activation strategies.
2. Implement CRM campaigns with objectives of customer loyalty, reactivation, and acquisition.
3. Execute operational deployment of product animations, key events, and customer experiences across all distribution channels.
4. Ensure adherence to CRM guidelines and validation processes.
5. Integrate and prepare CRM campaigns across various platforms including Emails, RSMS, Print, Clienteling, and Wallet.
6. Support the Dior Beauty Privé loyalty program by managing gift distribution and customer interactions.
7. Conduct weekly and monthly analyses of the customer database and campaign performance.
8. Perform competitive benchmarking and market trend analysis.

1. Currently pursuing a Master's degree in Business or equivalent.
2. Previous experience in CRM, with proficiency in Adobe Campaign.
3. Strong proficiency in Microsoft Office tools.
4. Aptitude for data analysis and reporting.
5. Keen interest in customer experience.

1. Project management skills with the ability to handle multiple tasks.
2. Attention to detail and organizational skills.
3. Technical proficiency in CRM tools such as Adobe, Sinch, and Captain Wallet.
4. Ability to work collaboratively with internal and external teams.

Candidates should have a foundational experience in CRM, ideally through previous internships or academic projects.

Master's degree in progress in Business or related field.

Interns will benefit from comprehensive training modules, networking opportunities, HR coaching, and the chance to present projects to top management.

Parfums Christian Dior fosters a culture of creativity, excellence, and innovation. The company values the development of its employees, offering a dynamic work environment where young talents can thrive and contribute to the brand's legacy of luxury and sophistication.