Parfums Christian Dior CRM Project Assistant Intern

Neuilly-sur-Seine • France

Tuesday, March 4, 2025

Parfums Christian Dior, a distinguished entity within the luxury conglomerate LVMH, epitomizes the quintessence of French elegance and innovation in the realm of perfumes and cosmetics. Since its inception in 1947, the brand has been synonymous with creativity and unparalleled craftsmanship, continually redefining luxury through its audacious yet sophisticated offerings. As an employer, Dior offers a dynamic environment where tradition meets modernity, fostering a culture of excellence and innovation.

1. Assist the CRM Project Manager in deploying CRM communication and activation strategies.
2. Execute operational deployment of product animations, key events, and client experiences across all distribution channels including boutiques, department stores, and Dior.com.
3. Ensure adherence to CRM guidelines and oversee validation processes.
4. Integrate, prepare, and configure CRM campaigns across various platforms such as Email, RSMS, Print, Clienteling, and Wallet.
5. Support the animation of the Dior Beauty Privé loyalty program, including coordination of loyalty gifts and client interactions.
6. Conduct weekly and monthly analyses of client base evolution and campaign performance.
7. Perform competitive benchmarking and market trend analysis.

1. Currently pursuing a Master's degree in Business or a related field.
2. Previous significant experience in CRM.
3. Proficiency in Adobe Campaign.
4. Familiarity with Microsoft Office tools.
5. Strong analytical skills with a penchant for reporting and data analysis.

1. Project management skills with a focus on CRM.
2. Ability to manage multiple tasks with precision and professionalism.
3. Technical proficiency in CRM tools such as Adobe, Sinch, and Captain Wallet.
4. Strong client experience orientation.

Beginner level experience in CRM, ideally within the luxury sector.

Pursuing a Master's degree in Business or equivalent.

Interns will benefit from comprehensive training modules, networking opportunities, HR coaching, and the chance to present a business project to top management. The internship promises a holistic development experience within a prestigious luxury brand.

The workplace culture at Parfums Christian Dior is one of vibrant creativity and collaborative innovation. Employees are encouraged to push the boundaries of luxury, blending traditional craftsmanship with modern audacity. The company values personal development and offers numerous opportunities for growth and networking within the luxury sector.