Parfums Christian Dior CRM Intern

London • UK

Tuesday, July 8, 2025

Parfums Christian Dior, a distinguished entity within the LVMH conglomerate, epitomizes luxury and innovation in the realm of perfumes and cosmetics. As an employer, the brand is committed to fostering a diverse and inclusive work environment, valuing the unique contributions of each team member. The company prides itself on its rich heritage and forward-thinking values, offering a dynamic and enriching workplace for its employees.

1. Support the CRM team with client requests related to the Loyalty Program.
2. Assist in loyalty-related projects to enhance client experience.
3. Manage loyalty stock inventory, orders, and verify deliveries to clients and stores.
4. Conduct competitor and market trend analysis on a monthly and ad hoc basis.
5. Compile campaign reports on a weekly, monthly, and ad hoc basis.
6. Assist with KPI reporting on the Loyalty Program.
7. Support the building of email and clienteling communications using Adobe Campaign.
8. Update Loyalty Program triggered email creatives with assets provided by the Central team.

1. Strong experience in operational tasks such as logistics and client relations.
2. Demonstrable knowledge of the luxury industry and interest in CRM.
3. Highly organized and solution-oriented with exceptional attention to detail.
4. Adaptable and resilient with strong numeracy and analytical skills.
5. Previous experience in CRM is desirable but not mandatory.
6. English mother tongue.

1. Proficiency in MS Office suite (Excel, PowerPoint, Word).
2. Adept at learning and using new technical tools.
3. Client-centric with customer service or retail experience.
4. Experience with Adobe Campaign is desirable but not mandatory.
5. Analytical mindset.

Beginner level experience in operational tasks and client relations, with a demonstrable interest in the luxury industry.

The internship offers a comprehensive exposure to CRM operations within a prestigious luxury brand, providing invaluable experience and networking opportunities within the LVMH group.

Parfums Christian Dior champions a culture of excellence, diversity, and inclusivity. The workplace is dynamic and supportive, encouraging individuality and professional growth. The brand values its heritage while embracing innovative practices, creating an enriching environment for its employees.