Parfums Christian Dior CRM Data Analyst and Project Specialist
Parfums Christian Dior, a prestigious entity within the Perfumes & Cosmetics division, is renowned for its commitment to excellence, blending a rich heritage with forward-thinking values. As part of the LVMH conglomerate, the brand is dedicated to fostering a diverse and inclusive work environment that celebrates individuality and enriches its teams.
- Conduct comprehensive data analysis to generate insights and recommendations for enhancing client loyalty programs.
- Interpret complex data sets to identify trends and correlations for improved customer loyalty.
- Develop CRM dashboards and reports to track key performance indicators, providing regular updates to support decision-making.
- Establish A/B testing plans to optimize customer engagement, conversion, and retention.
- Collaborate with cross-functional teams to develop and implement data-driven CRM initiatives.
- Support CRM projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
- Explore new opportunities for customer recruitment across various channels and design a cohesive omni-client journey.
- 5-8 years of experience in the retail or FMCG industry with high SKU consumer products.
- Proven experience in data analysis, preferably in a CRM or marketing analytic role.
- Strong project management and communication skills.
- Fluent in the local language with business-level proficiency in English.
- Solid understanding of CRM principles and strategies.
- Proficiency in Excel, SQL, and statistical software.
- Attention to detail and ability to work in a fast-paced environment.
- Strategic and data-driven approach.
- Performance-oriented mindset.
- Test and learn approach.
- Values teamwork.
A minimum of 5 years of relevant experience is required.
Parfums Christian Dior offers a fulfilling work environment enriched by diversity and inclusion, fostering personal and professional growth.
The company culture at Parfums Christian Dior is characterized by a harmonious blend of heritage and innovation, with a strong emphasis on diversity and inclusion. The work environment is designed to be enriching and supportive, encouraging individuality and collaboration.
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