Parfums Christian Dior CRM Data Analyst and Project Specialist

Seoul • South Korea

Wednesday, October 1, 2025

Parfums Christian Dior, a prestigious entity within the LVMH Group, epitomizes the fusion of heritage and innovation in the luxury perfumes and cosmetics sector. The brand is committed to fostering an inclusive and diverse workplace, recognizing that a rich tapestry of perspectives enhances creativity and performance.

1. Conduct comprehensive data analysis to generate insights and recommendations for enhancing the client loyalty program.
2. Interpret complex data sets to identify trends and correlations for improved customer loyalty.
3. Develop CRM dashboards and reports to track key performance indicators and support decision-making processes.
4. Establish and execute A/B testing plans to optimize customer engagement, conversion, and retention.
5. Collaborate with cross-functional teams, including regional and central teams, to implement data-driven CRM initiatives.
6. Support CRM projects related to omni-channel, new loyalty programs, and POS from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
7. Explore new opportunities for customer recruitment across various channels and design a cohesive omni-client journey.

1. 5-7 years of experience in the retail or FMCG industry with high SKU consumer products, cosmetics preferred.
2. Proven experience in data analysis, preferably in a CRM or marketing analytic role.
3. Fluent in local language and business-level English proficiency.

1. Strong project management and communication skills.
2. Solid understanding of CRM principles and strategies.
3. Proficiency in Excel, SQL, and statistical software.
4. Attention to detail and ability to work in a fast-paced environment.
5. Strategic and data-driven approach.
6. Performance-oriented mindset.
7. Test and learn approach.
8. Teamwork values.

Minimum of 5 years in the retail or FMCG industry, with a focus on high SKU consumer products.

Parfums Christian Dior offers a dynamic and inclusive work environment, promoting diversity and individuality. Employees are encouraged to grow and develop within the company, supported by a culture that values heritage and forward-thinking.

Parfums Christian Dior prides itself on a culture that blends its rich heritage with forward-looking values. The company fosters an inclusive and fulfilling work environment, where diversity is celebrated and individuality respected. Employees are encouraged to innovate and collaborate, contributing to the brand's legacy of excellence.