Parfums Christian Dior Counter Manager

Suzhou • China

Thursday, December 18, 2025

Parfums Christian Dior, a distinguished entity within the LVMH conglomerate, epitomizes luxury and sophistication in the realm of perfumes and cosmetics. As an employer, Dior is committed to fostering an environment that encourages professional growth and the embodiment of the brand's esteemed values.

1. Manage and lead the counter team to maximize performance in sales and customer management.
2. Ensure adherence to Dior's strategic goals and standards.
3. Set individual KPIs for team members and guide their skill development using Dior's tools and training materials.
4. Foster a culture of excellence and continuous improvement, promoting a positive work environment that encourages diversity and teamwork.
5. Drive sales performance through effective use of resources, including products, services, and events.
6. Develop business plans to expand the customer base and enhance market positioning.
7. Monitor competitors and identify opportunities for business development.
8. Implement and energize Dior promotional programs within the store.
9. Optimize inventory levels and sales through data analysis and departmental communication.
10. Lead by example in providing a welcoming boutique environment and delivering exceptional customer service.
11. Utilize customer data to enhance retention, recruitment, and loyalty.
12. Manage daily administrative tasks, including shift scheduling, inventory management, and sales analysis.
13. Ensure compliance with company policies, SOPs, and employee code of conduct.
14. Maintain high standards of display and manage retailer relationships.

1. Minimum of 5 years of management experience in luxury retail.
2. Proven track record in retail performance, including sales and profitability.
3. Experience in a luxury retail environment.

1. Excellent sales skills.
2. Proficiency in digital platforms.
3. Strong knowledge of beauty products and terminology.
4. Proficient in computer use and data analysis.
5. Customer management expertise.
6. Fluent in Mandarin and English (for large stores).
7. Exceptional team management and leadership skills.

A minimum of 5 years in luxury retail management with a proven record of achieving sales and profitability targets.

Competitive benefits package including opportunities for professional development and career advancement within the global LVMH network.

Dior fosters a dynamic and inclusive workplace culture that values diversity, teamwork, and a commitment to excellence. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and innovation.