Parfums Christian Dior Boutique Manager

Montreal • Canada

Thursday, February 20, 2025

Parfums Christian Dior, a distinguished entity within the LVMH group, epitomizes the quintessence of luxury and innovation in the realm of perfumes and cosmetics. Since its inception in 1946, the brand has been synonymous with excellence, creativity, and the unique savoir-faire of its founder, Christian Dior. As part of the LVMH conglomerate, Parfums Christian Dior offers a dynamic and prestigious environment for professionals seeking to excel in the luxury fashion industry.

1. Achieve retail sales targets and contribute to the store's KPIs on a monthly basis.
2. Exemplify the Dior customer experience by selling products and providing memorable service.
3. Educate clients about Dior's brand and products, sharing brand stories during each interaction.
4. Lead the sales team by example and ensure a welcoming store environment.
5. Report store performance to management on a weekly basis.
6. Develop and execute monthly/quarterly strategies to support business and client development goals.
7. Gather and report market and competitive trends, identifying business development opportunities.
8. Ensure the availability and utilization of omnichannel service offerings.
9. Define and monitor realistic individual KPIs for employees, motivating staff through clear communication and coaching.
10. Train and develop team skills using Dior's training tools and resources.
11. Foster a positive work environment and promote a culture of excellence and continuous improvement.
12. Supervise the annual evaluation process for all store employees.
13. Recruit top talent embodying the mission, vision, and values of Parfums Christian Dior.
14. Manage schedules, leave requests, payroll, commissions, and employee relations in partnership with retail operations and HR.
15. Ensure compliance with mandatory training programs and company policies.
16. Organize and manage store operations, including cash management and stock optimization.
17. Implement visual merchandising guidelines to the highest standards.

1. Minimum 3 years as a business or store manager directly overseeing a team of at least 5-10 people, preferably in luxury retail or a perfumery brand.
2. Proven experience in achieving retail sales results and profitability.
3. Demonstrated experience in luxury retail environments.
4. Experience in executing well-planned and successful brand events is a plus.

1. Excellent sales and customer service skills.
2. Deep knowledge of beauty trends and competitive landscape.
3. Exceptional ability to connect with clients and maintain long-term relationships.
4. Strong people management skills, including leadership, motivation, coaching, and development.
5. Excellent written, communication, and interpersonal skills.
6. Digital proficiency and comfort with POS systems.
7. Proficiency in Microsoft Office, HRIS, and CRM systems.

Minimum 3 years as a business or store manager in luxury retail or perfumery.

Salary range: $70,000 - $90,000 CAD, with flexibility based on expertise, performance, and seniority.

Competitive salary, opportunities for professional growth, and a dynamic work environment within the LVMH group.

Parfums Christian Dior fosters a culture of excellence, creativity, and continuous improvement. The brand values diversity, mutual respect, and teamwork, creating a positive and motivating environment for its employees. As part of the LVMH group, the company offers a prestigious platform for career advancement and personal development.