Parfums Christian Dior Boutique Manager

Chicago • USA

Friday, January 23, 2026

Parfums Christian Dior, a prestigious brand under the LVMH Group, epitomizes the pinnacle of luxury and innovation in the perfumes and cosmetics sector. Since its inception in 1946, the brand has been synonymous with French elegance and the visionary spirit of its founder, Christian Dior. As part of the LVMH conglomerate, Dior offers a dynamic and inspiring environment for professionals seeking to contribute to its legacy of excellence and creativity.

1. Achieve retail sales targets and contribute to store and services KPIs monthly.
2. Exemplify the Dior client experience by meeting client needs and providing memorable service.
3. Educate customers on the Dior brand and products, sharing storytelling in every interaction.
4. Lead by example on the sales floor to ensure a welcoming boutique environment.
5. Report weekly on store performance to leadership.
6. Develop and execute monthly/quarterly strategies for business and client development.
7. Gather and report market and competition trends to identify commercial opportunities.
8. Host leadership in-store and discuss business KPIs, team performance, and opportunities.
9. Set and track individual KPIs for employees, providing motivation and feedback.
10. Coach and develop team skills and knowledge using Dior tools and training materials.
11. Foster a positive working environment and promote a culture of excellence and client-centricity.
12. Oversee the annual review process for all store employees.
13. Assist in recruiting top talent and play an active role in onboarding and retention.
14. Manage scheduling, payroll, and compliance with company policies and labor laws.
15. Ensure compliance with mandatory training programs.
16. Ensure the team supports all client development and experience strategies.
17. Manage internal and external communication for successful store events.
18. Propose and execute actions to drive store traffic and develop customer loyalty.
19. Leverage client data to retain, recruit, and grow client loyalty.
20. Organize and host events, ensuring Dior client experience standards are met.

1. 3+ years as a Business or Boutique Manager managing a team of 5 to 10 people in luxury retail or fragrance.
2. Proven track record in achieving retail results in sales and profitability.
3. Experience in luxury retail environments.
4. Experience in executing prestigious brand events is a plus.

1. Excellent selling and customer service skills.
2. Strong beauty knowledge and vocabulary regarding beauty trends and competitive landscape.
3. Exceptional ability to connect with clients and nurture long-term relationships.
4. People management skills including leadership, motivation, coaching, and development.
5. Excellent writing, communication, and interpersonal skills.
6. Digital proficiency and experience with operational POS systems.
7. Proficient in Microsoft Office, HRIS systems, and client tracking systems.

Minimum of 5 years in a relevant role, preferably within the luxury retail or fragrance industry, managing a team and achieving sales targets.

Salary range: $100,000-$120,000, with flexibility based on expertise, performance, and tenure.

Competitive compensation package with opportunities for professional development and career advancement within the LVMH Group.

Parfums Christian Dior fosters a culture of excellence, creativity, and client-centricity. The brand values diversity, mutual respect, and teamwork, creating a positive and motivating environment for personal and professional growth.