Parfums Christian Dior Beauty Consultant

Utrecht • Netherlands

Thursday, January 9, 2025

Parfums Christian Dior, a distinguished entity within the LVMH group, epitomizes luxury and sophistication in the realm of perfumes and cosmetics. As part of this prestigious conglomerate, Dior offers an unparalleled working environment where creativity and excellence are at the forefront.

1. Execute in-store and remote sales activations, acting as a personal shopper.
2. Sell Dior products by meeting customer needs and providing a premium experience throughout the sales process, adhering to the D.I.O.R. method.
3. Initiate contact with customers and welcome them at the counter, employing traffic stopping techniques.
4. Identify and understand customer needs, propose personalized products, and demonstrate them effectively.
5. Communicate passionately about the brand and products to inform and engage customers.
6. Achieve retail sales targets and contribute to monthly counter KPIs.
7. Develop sustainable relationships with existing and new customers, both in-store and remotely.
8. Register customer data in the dedicated system and perform all CRM and clienteling activities.
9. Utilize Dior databases and tools to generate traffic, develop customer loyalty, and take action.
10. Apply merchandising guidelines and regularly check stock levels to ensure adequacy, reporting any shortages.
11. Monitor stock and overall counter appearance, performing all assigned operational and administrative tasks.
12. Maintain good relationships with retailers and adhere to company and counter rules, including Dior grooming guidelines.

1. Previous professional experience in retail or service sectors, ideally in luxury.
2. Proven track record of excelling in retail results within a luxury environment.

1. Sales and selling skills, preferably in a luxury setting.
2. Excellent written and verbal communication skills in Dutch, with proficiency in French and English preferred.
3. Customer-oriented with strong relationship-building capabilities.
4. Result and action-oriented with high energy levels.
5. Team player with the ability to build partnerships and collaborate.
6. Adaptability and resilience in challenging situations.
7. Comfortable with new technologies and learning new tools.
8. Interpersonal skills to engage with diverse groups.
9. Effective communication tailored to different audiences.
10. Self-development oriented, seeking growth and challenges.

Minimum 3 years of experience in retail or service sectors, ideally within the luxury industry.

Preferably completed secondary vocational education or equivalent, with a specialization in cosmetics or retail.

The role offers a dynamic and supportive work environment, opportunities for professional growth, and the chance to represent a world-renowned luxury brand.

Dior fosters a culture of elegance, innovation, and excellence. Employees are encouraged to embrace creativity, drive, and collaboration, contributing to a vibrant and inclusive workplace.