Parfums Christian Dior Beauty Consultant
Parfums Christian Dior, a prestigious brand under the LVMH conglomerate, is renowned for its exquisite perfumes and cosmetics. As part of the world's leading luxury goods group, Dior offers a dynamic and sophisticated work environment where creativity and excellence are at the forefront.
- Execute in-store and remote sales activities, acting as a personal shopper.
- Sell Dior products by meeting customer needs and providing a premium experience throughout the sales process, adhering to the D.I.O.R. method.
- Initiate contact with customers and welcome them both at the counter and through traffic stopping.
- Identify and understand customer needs, propose personalized products, and demonstrate them.
- Communicate passionately about the brand and products, achieving retail sales targets and contributing to counter KPIs.
- Develop sustainable relationships with existing customers and engage new ones through genuine interaction.
- Register customer data in the system, ensuring accessibility, and execute all CRM and clienteling activities.
- Utilize Dior database and tools to generate traffic, develop customer loyalty, and undertake actions.
- Apply merchandising guidelines and regularly check stock levels, reporting shortages.
- Perform all assigned operational and administrative tasks and maintain good relationships with retailers.
- Previous professional experience in retail or service sector, ideally in luxury.
- Proven track record of excelling in retail results and working within a luxury retail environment.
- Sales and selling skills, preferably in a luxury environment.
- Strong written and communication skills, fluent in Dutch, and preferably proficient in French and English.
- Customer-oriented with the ability to build strong relationships and respond to customer needs.
- Results and action-oriented with high energy, consistently achieving results.
- Team player with the ability to build partnerships and collaborate with others.
- Adaptability and resilience in facing setbacks and challenges.
- Comfortable with diverse groups and effective communication tailored to different audiences.
- Proactively seeks new ways to grow and be challenged.
Minimum 3 years
Preferably completed secondary vocational education or equivalent with a specialization in cosmetics or retail.
Opportunity to work with a prestigious luxury brand, professional development, and a dynamic work environment.
The workplace culture at Dior is characterized by a commitment to excellence, creativity, and luxury. Employees are encouraged to embrace new technologies and pursue self-development, fostering a collaborative and inclusive environment.
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