Parfums Christian Dior Beauty Consultant

The Hague • Netherlands

Wednesday, December 11, 2024

Parfums Christian Dior, a distinguished name in the luxury sector, operates under the esteemed umbrella of LVMH, the world's leading luxury goods conglomerate. Renowned for its innovation and excellence, Dior offers a dynamic work environment where creativity and passion are highly valued. As an employer, Dior is committed to fostering talent and providing opportunities for professional growth within the prestigious perfumes and cosmetics division.

1. Execute in-store and remote sales activations, acting as a personal shopper.
2. Sell Dior products by meeting customer needs and providing a premium experience throughout the sales process, adhering to the D.I.O.R. method.
3. Initiate contact with customers and welcome them both at the counter and through traffic stopping.
4. Identify and understand customer needs, propose and demonstrate personalized products, and offer additional products within and beyond the category.
5. Communicate passionately about the brand and products, achieving retail sales targets and contributing to monthly counter KPIs.
6. Develop sustainable relationships with existing customers and engage new customers through genuine human interaction.
7. Register customer data in the dedicated system, ensuring accessibility and executing all CRM and clienteling activities.
8. Utilize Dior's database and tools to generate traffic, develop customer loyalty, and take action.
9. Apply merchandising guidelines and regularly check stock levels, reporting any shortages.
10. Monitor stock and overall counter appearance, performing all assigned operational and administrative tasks.
11. Maintain good relationships with retailers and adhere to company and counter rules, including Dior grooming guidelines.

1. Previous professional experience in retail or service sectors, ideally in the luxury sector.
2. Proven track record in excelling in retail results within a luxury retail environment.

1. Sales and selling skills, preferably in a luxury environment.
2. Excellent written and communication skills, fluent in Dutch and preferably proficient in French and English.
3. Customer-oriented with strong relationship-building capabilities.
4. Results and action-oriented with high energy levels.
5. Team player with the ability to build partnerships and collaborate with others.
6. Adaptability and resilience in facing challenges.
7. Comfortable with new technologies and interpersonal skills.
8. Effective communication tailored to diverse audiences.
9. Proactive in self-development and seeking growth opportunities.

Minimum 3 years

Preferably completed secondary vocational education or equivalent with a specialization in cosmetics or retail.

Comprehensive benefits package including opportunities for professional development and growth within the luxury sector.

Dior fosters a culture of elegance, innovation, and excellence, where employees are encouraged to embrace creativity and passion. The work environment is dynamic and collaborative, promoting teamwork and the pursuit of shared objectives. Employees are valued for their contributions and are provided with opportunities to grow and succeed within the prestigious luxury sector.