Parfums Christian Dior Beauty Consultant
Parfums Christian Dior, a prestigious brand under the LVMH conglomerate, is renowned for its exquisite fragrances and cosmetics. As an employer, Dior offers a dynamic and luxurious working environment, fostering creativity and excellence. Being part of LVMH, employees benefit from the vast resources and opportunities provided by one of the world's leading luxury goods companies.
- Execute in-store and remote sales activations, acting as a personal shopper.
- Sell Dior products by meeting customer needs and providing a premium experience throughout the sales process using the D.I.O.R. method.
- Communicate passionately about the brand and products, achieving retail sales targets and contributing to counter KPIs.
- Develop sustainable relationships with existing customers and engage new customers through genuine human interaction.
- Register customer data in the dedicated system, ensuring accessibility and executing all CRM and clienteling activities.
- Utilize Dior's database and tools to generate traffic, develop customer loyalty, and take action.
- Apply merchandising guidelines and regularly check stock levels, reporting any shortages.
- Monitor stock and the overall appearance of the counter, executing all assigned operational and administrative tasks.
- Maintain good relationships with retailers and adhere to company and counter rules, including Dior grooming guidelines.
- Previous professional experience in retail or service sector, ideally in the luxury sector.
- Proven track record of excelling in retail results within a luxury retail environment.
- Sales and selling skills, preferably in a luxury environment.
- Strong written and communication skills, fluent in Dutch and preferably proficient in French and English.
- Customer-oriented, building strong relationships and responding to customer needs.
- Result and action-oriented, consistently achieving results under challenging circumstances.
- Team player, building partnerships and collaborating to achieve shared objectives.
- Adaptability, resiliently handling setbacks and challenges.
- Embraces new technologies, adopting and learning them easily.
- Interpersonal skills, comfortable interacting with diverse groups.
- Effective communication, understanding unique audience needs and adapting communication accordingly.
- Self-development, actively seeking new ways to grow and be challenged.
Minimum 3 years of experience in a similar role.
Preferably completed secondary vocational education or equivalent with a specialization in cosmetics or retail.
Employees enjoy a luxurious working environment with opportunities for professional growth and development within the LVMH group.
Dior fosters a culture of elegance, innovation, and excellence. The workplace is dynamic and collaborative, encouraging employees to embrace creativity and passion for beauty and luxury. Team members are expected to maintain a high standard of professionalism and customer service, reflecting the brand's prestigious image.
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