Beauty Consultant

Since 1947, Parfums Christian Dior has embodied the unique spirit of the 'couturier-parfumeur' focused on excellence, creativity, and expertise, both in France and worldwide. The company thrives on the creativity of its stakeholders, marked by authenticity and dreams, allowing it to advance and reinvent itself. By revolutionizing the codes of style and luxury through perfumes, bold makeup, and innovative skincare, Dior redefines elegance and irresistible beauty daily.

1. Optimize quantitative and qualitative performance of the sales stand for customer satisfaction.
2. Anticipate and respond to customer needs and expectations.
3. Develop lasting relationships with customers to ensure loyalty.
4. Maintain and update the customer database.
5. Engage new customers with genuine human interaction.
6. Conduct CRM and clienteling activities to develop and retain the customer portfolio.
7. Attract customers outside the stand.
8. Participate in local actions and commercial animations as a Dior ambassador.
9. Conduct perfume consultations, flash make-up, and instant skincare.
10. Propose ideas to boost sales.
11. Ensure the quality presentation of the stand.
12. Present products following internal visual merchandising rules.
13. Maintain the general upkeep of the stand, including sales and back-office areas.
14. Create attractive product displays and stand animations.
15. Contribute to stock management and stand characteristics.
16. Participate in inventories and monitor discrepancies.
17. Adhere to punctuality, scheduling, and Dior grooming standards.
18. Actively participate in team activities.
19. Report difficulties to the Stand Manager.

1. Minimum 2 years of experience in a similar role within the luxury sector (cosmetics, perfumes, ready-to-wear, etc.).
2. Preferably at least a Bac+2 level of education.
3. Fluent in French and preferably English.
4. Good general knowledge of perfumes and cosmetics is a plus.

1. Strong sales and customer service skills.
2. Excellent interpersonal and service-oriented skills.
3. Desire to learn and adaptability.
4. Attention to detail, results-oriented, and a taste for challenges.
5. Proficiency in using computer tools.
6. Customer-focused: Build strong relationships with clients, identify their needs, and respond to them.
7. Team spirit: Collaborate with others to achieve common goals.
8. Effective communication with diverse audiences.

Minimum 3 years of experience required.

Format: 0.8 FTE

The position is based in Leuven, Belgium, within a dynamic and collaborative team environment. The role requires adherence to Dior's high standards of presentation and customer interaction.