Parfums Christian Dior Beauty Consultant
Parfums Christian Dior, a prestigious brand within the LVMH conglomerate, is renowned for its commitment to luxury and excellence in the perfumes and cosmetics sector. As an employer, Dior offers a dynamic and fast-paced environment where innovation and creativity are at the forefront, providing employees with the opportunity to be part of a legacy of elegance and sophistication.
- Execute in-store and remote sales activations, acting as a personal shopper.
- Sell Dior products by meeting customer needs and providing a premium experience throughout the sales process, following the D.I.O.R. method.
- Engage passionately with customers to inform them about the brand and products.
- Achieve retail sales targets and contribute to monthly counter KPIs.
- Develop sustainable relationships with existing and new customers through genuine human interaction.
- Register customer data in the dedicated system and execute all CRM and clienteling activities.
- Utilize Dior database and tools to generate traffic, develop customer loyalty, and take action.
- Apply merchandising guidelines and regularly check stock levels, reporting shortages.
- Monitor stock and overall counter appearance.
- Perform all assigned operational and administrative tasks.
- Maintain good relationships with retailers and adhere to company and counter rules.
- Previous professional experience in retail or service sector, ideally in the luxury sector.
- Proven track record of excelling in retail results within a luxury retail environment.
- Sales and customer service skills, preferably in a luxury environment.
- Strong written and verbal communication skills in Dutch, with proficiency in French and English preferred.
- Customer-oriented with the ability to build strong relationships and respond to customer needs.
- Result and action-oriented with high energy and resilience.
- Team player with the ability to collaborate and build partnerships.
- Adaptability and resilience in challenging situations.
- Comfortable with embracing and learning new technologies.
- Interpersonal skills to engage with diverse groups of people.
- Effective communication tailored to different audiences.
- Proactive in seeking growth and challenges through formal and informal channels.
Minimum 3 years of experience in a relevant field.
Preferably completed secondary vocational education or equivalent with a specialization in cosmetics or retail.
Employees enjoy a vibrant work environment with opportunities for professional growth and development, along with the prestige of working for a globally recognized luxury brand.
Dior fosters a culture of elegance and innovation, where employees are encouraged to embrace creativity and excellence. The workplace is characterized by a collaborative spirit and a commitment to maintaining the brand's esteemed legacy.
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