Beauty Consultant

Since 1947, Parfums Christian Dior has embodied the unique spirit of the 'couturier-parfumeur' focused on excellence, creativity, and expertise, both in France and worldwide. As an open and highly skilled collective, the company thrives on the creativity of all its stakeholders. With a passion for authenticity and dreams, the brand continually reinvents elegance and irresistible beauty through perfumes, bold makeup, and innovative skincare.

1. Optimize quantitative and qualitative performance of the sales stand to ensure customer satisfaction.
2. Anticipate and respond to customer needs and expectations.
3. Develop and maintain lasting relationships with customers to foster loyalty.
4. Update and maintain the customer database.
5. Engage new customers with the brand through genuine human interaction.
6. Conduct CRM and clienteling activities to develop and retain the customer portfolio.
7. Attract customers outside the stand.
8. Participate in local actions and commercial animations as a Dior ambassador.
9. Perform perfume consultations, flash make-up, and instant skincare.
10. Propose ideas to boost sales.
11. Ensure the quality presentation of the stand.
12. Present products according to internal visual merchandising rules.
13. Maintain the general upkeep of the stand, including sales and back-office areas.
14. Create attractive product displays and stand animations.
15. Contribute to stock management and stand characteristics.
16. Participate in inventories and monitor discrepancies.
17. Adhere to punctuality, scheduling, and Dior grooming standards.
18. Actively participate in team activities.
19. Report difficulties to the Stand Manager.

1. Minimum 2 years of experience in a similar role within the luxury sector (cosmetics, perfumes, ready-to-wear, etc.).
2. Preferably at least a Bac+2.
3. Fluent in French and preferably English.
4. Good general knowledge of perfumes and cosmetics is a plus.

1. Strong sales and customer service skills.
2. Excellent interpersonal and service-oriented skills.
3. Desire to learn and adaptability.
4. Attention to detail, results-oriented, and a taste for challenges.
5. Proficiency in computer tools.
6. Customer-focused: Establish strong relationships with clients, identify their needs, and respond accordingly.
7. Team spirit: Collaborate with others to achieve common goals.
8. Effective communication with diverse audiences.

Minimum 3 years

Preferably at least a Bac+2

Opportunities to develop new skills, take on challenges, and reveal talents.

Located in Brussels, the workplace culture emphasizes creativity, authenticity, and a passion for luxury and beauty. The team is collaborative and focused on delivering a high-quality customer experience.