Parfums Christian Dior Beauty Consultant

Antwerp • Belgium

Thursday, February 6, 2025

Parfums Christian Dior, a distinguished name in the realm of luxury cosmetics, operates under the esteemed umbrella of LVMH, a global leader in luxury goods. As an employer, Dior is renowned for its commitment to excellence, innovation, and the cultivation of talent, offering a dynamic environment where creativity and passion for beauty are celebrated.

1. Execute in-store and remote sales activations, acting as a personal shopper.
2. Sell Dior products by meeting customer needs and providing a premium experience throughout the sales process, adhering to the D.I.O.R. method.
3. Initiate contact with customers, welcoming them at the counter and through traffic stopping.
4. Identify and understand customer needs, proposing and demonstrating personalized products.
5. Communicate passionately about the brand and products, achieving retail sales targets and contributing to monthly counter KPIs.
6. Develop sustainable relationships with existing customers and engage new ones through genuine human interaction.
7. Register customer data in the dedicated system and perform all CRM and clienteling activities.
8. Apply merchandising guidelines and regularly check stock levels, reporting shortages.
9. Maintain the overall appearance of the counter and execute all assigned operational and administrative tasks.
10. Foster good relationships with retailers and adhere to company and counter rules.

1. Previous professional experience in retail or service sectors, ideally within the luxury industry.
2. Proven track record of excelling in retail results within a luxury retail environment.

1. Sales and selling skills, preferably in a luxury environment.
2. Excellent written and verbal communication skills, fluent in Dutch and preferably proficient in French and English.
3. Customer-oriented, building strong relationships and responding to customer needs.
4. Result and action-oriented, consistently achieving results even under challenging conditions.
5. Team player, building partnerships and collaborating with others to achieve shared objectives.
6. Adaptability, resiliently managing setbacks and challenges.
7. Embraces new technologies, adopting and learning new technologies with ease.
8. Interpersonal skills, comfortable interacting with diverse groups of people.
9. Effective communication, understanding the unique needs of different audiences and adjusting communication accordingly.
10. Self-development, actively seeking new ways to grow and be challenged.

A minimum of 3 years of experience in a relevant field.

Preferably completed secondary vocational education or equivalent with a specialization in cosmetics or retail.

The role offers the opportunity to work in a fast-paced environment with flexible working hours, alongside a team of dedicated professionals in the luxury sector.

The workplace culture at Dior is characterized by a vibrant and collaborative atmosphere, where innovation and creativity are encouraged. Employees are expected to embody the brand's values and maintain a high standard of service and professionalism.