Parfums Christian Dior Beauty Consultant
Parfums Christian Dior, a prestigious brand under the LVMH conglomerate, is renowned for its exquisite perfumes and cosmetics. As an employer, Dior offers a dynamic and luxurious work environment where innovation and tradition meet. The brand is committed to excellence and seeks individuals who embody its passion for beauty and luxury.
- Execute in-store and remote sales activations, acting as a personal shopper.
- Sell Dior products by meeting customer needs and providing a premium experience throughout the sales process, adhering to the D.I.O.R. method.
- Initiate contact with customers, welcoming them at the counter and through traffic stopping.
- Identify and understand customer needs, propose personalized products, and demonstrate them.
- Communicate passionately about the brand and products, achieving retail sales targets and contributing to counter KPIs.
- Develop sustainable relationships with existing customers and engage new customers through genuine human interaction.
- Register customer data in the system, ensuring reachability and executing all CRM and clienteling activities.
- Utilize Dior's database and tools to generate traffic, develop customer loyalty, and take action.
- Apply merchandising guidelines, regularly check stock levels, and report shortages.
- Maintain the overall appearance of the counter and perform all assigned operational and administrative tasks.
- Foster good relationships with retailers and adhere to company and counter rules, including Dior grooming guidelines.
- Previous professional experience in retail or service sectors, ideally within the luxury sector.
- Proven track record of excelling in retail results and working within a luxury retail environment.
- Sales and selling skills, preferably in a luxury environment.
- Strong written and verbal communication skills, fluent in Dutch, with proficiency in French and English preferred.
- Customer-oriented with the ability to build strong relationships and respond to customer needs.
- Result and action-oriented with high energy and consistent results under challenging conditions.
- Team player with the ability to build partnerships and collaborate with others.
- Adaptability and resilience in facing setbacks and challenges.
- Comfortable with diverse groups and effective communication tailored to different audiences.
- Embraces new technologies and actively seeks self-development opportunities.
Minimum 3 years of relevant experience.
Preferably completed secondary vocational education or equivalent with a specialization in cosmetics or retail.
The position offers a dynamic work environment within a prestigious luxury brand, opportunities for professional growth, and the chance to work with a passionate team.
Dior fosters a culture of elegance, innovation, and excellence. The workplace is characterized by a collaborative spirit, where employees are encouraged to embrace challenges and pursue growth. The brand values diversity, creativity, and a passion for beauty and luxury.
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