Parfums Christian Dior Assistant Counter Manager
Parfums Christian Dior, a prestigious brand within the LVMH conglomerate, is renowned for its commitment to excellence, blending heritage with progressive values. As an employer, the brand fosters an inclusive and enriching work environment, celebrating diversity in all its forms and respecting the individuality of each team member.
- Support the introduction of the CEA programme and Simplifield.
- Assist in managing events across Heathrow Airport, including engraving, pop-ups, and special activations.
- Conduct business analysis for trade activities.
- Enhance business growth in outer and main shops across Heathrow, aligning with key competitors such as Chanel, L'Oréal, and Estée Lauder.
- Build and maintain relationships with store management and key partners.
- Assist with point-of-sale training and follow-up on key learnings for retail and training initiatives.
- Monitor team performance using MyDior statistics monthly.
- Drive sales by leading and coaching team members to exceed sell-out targets.
- Coordinate with the Training Manager to deliver workshops for business partners across Heathrow.
- Support the Counter Manager with onboarding new starters to ensure a smooth induction.
- Strong background in retail management.
- Excellent communication skills.
- Ability to adapt to different terminals due to the mobile nature of the role.
- Entrepreneurial mindset to develop and grow business through events and sales.
- Organizational skills to manage paperwork, team members, and meet client needs.
- Tenacity to ensure customers receive the best luxury service.
- Self-confidence to engage with customers and demonstrate cosmetics knowledge.
- Immaculate grooming and presentation.
Minimum of 3 years in a relevant role.
The role offers a dynamic work environment at Heathrow Airport with opportunities for professional growth within the prestigious Parfums Christian Dior brand.
Parfums Christian Dior prides itself on a culture that marries its rich heritage with a forward-thinking approach. The brand values diversity and inclusivity, fostering a workplace where individuality is respected and encouraged.
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