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Christian Dior Assistant Boutique Manager
Parfums Christian Dior, a distinguished member of the LVMH Group, epitomizes the pinnacle of luxury and innovation in the realm of perfumes, cosmetics, and skincare. Since its inception in 1946, the brand has been a beacon of French elegance and daring creativity, continually redefining beauty standards worldwide. As part of the LVMH conglomerate, Dior benefits from a rich heritage of excellence and a commitment to fostering talent within its global network.
- Assist the Boutique Manager in managing and motivating the team to maintain high levels of team spirit and energy.
- Set realistic individual KPIs for team members and support their achievement.
- Coach and develop team members' skills and knowledge using Dior's training materials.
- Ensure compliance with boutique activities and rules, setting an exemplary standard.
- Contribute to the recruitment and development of team members, identifying training needs.
- Partner with the Boutique Manager to drive business performance and manage commercial activities using KPIs.
- Support the implementation of Dior launch plans and store animations.
- Optimize stock levels and sell-through rates.
- Oversee boutique operations in the absence of the Boutique Manager.
- Deliver exceptional client experiences by meeting client needs and achieving retail sales targets.
- Educate customers on Dior products and the brand ethos.
- Promote a client-centric mindset within the team and execute strategies to drive store traffic and customer loyalty.
- Co-manage clienteling and CRM activities, ensuring effective tool usage.
- Minimum 3 years of retail experience, with at least 1 year in a management role, preferably in luxury retail.
- Proven track record in achieving sales and profitability targets.
- Experience in executing successful brand events is advantageous.
- Digital proficiency, particularly with operational POS systems.
- Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
- Experience with HRIS systems and client tracking systems.
- Strong organizational and leadership skills.
- Excellent communication and interpersonal skills.
A minimum of 3 years in retail, with at least 1 year in a managerial capacity, ideally within the luxury sector.
Salary range of $75,000.00 to $95,000.00, with flexibility based on expertise and performance.
Competitive salary with potential for career advancement within the LVMH Group.
Dior fosters an environment of creativity and excellence, encouraging employees to embody the brand's values of innovation and elegance. The workplace culture is collaborative, with a strong emphasis on professional development and customer-centric service.
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