Christian Dior Account Manager

Parfums Christian Dior, a distinguished entity within the LVMH conglomerate, epitomizes luxury and innovation in the realm of perfumes and cosmetics. The brand is renowned for its commitment to excellence, blending its rich heritage with forward-thinking values. As an employer, Parfums Christian Dior fosters a diverse and inclusive work environment, valuing the unique contributions of each team member.

1. Set sales targets for team members in alignment with company expectations.
2. Proactively sell Parfums Christian Dior products, ensuring a luxury standard of service.
3. Lead and coach the team to achieve or exceed sales targets.
4. Engage in cross-selling across product categories to increase average transaction value and units.
5. Educate and train team members on product use and history.
6. Propose personalized products to clients and overcome objections confidently.
7. Demonstrate products through flash make-overs and explain benefits.
8. Initiate customer contact and manage client data using the ipos tool.
9. Develop and utilize a customer database to build clientele.
10. Manage team members, identifying coaching and development opportunities.
11. Maintain stock levels in collaboration with the Area Manager.
12. Grow business through events, appointments, and return bookings.
13. Complete operational and administrative tasks efficiently.
14. Participate in merchandise management in line with corporate guidelines.
15. Adhere to company and store policies and procedures.
16. Build relationships with store management and department colleagues.

1. Entrepreneurial mindset with a focus on business development and sales growth.
2. Organizational skills to manage paperwork, team members, and client needs.
3. Tenacity to provide exceptional luxury service.
4. Self-confidence and strong selling skills.
5. Knowledge of cosmetics and make-up application.
6. Excellent communication skills to identify customer needs.
7. Immaculate grooming and presentation.

Beginner level experience in a similar role within the luxury retail sector.

Parfums Christian Dior offers a fulfilling work environment that values diversity and inclusivity, providing opportunities for personal and professional growth.

The culture at Parfums Christian Dior is one of elegance and excellence, where heritage meets innovation. The brand promotes an inclusive and diverse workplace, encouraging individuality and creativity among its employees.