Christian Dior Account Manager

Parfums Christian Dior, a prestigious name in the luxury perfumes and cosmetics sector, operates under the umbrella of LVMH, a global leader in luxury goods. The brand is renowned for its commitment to excellence, innovation, and elegance, offering a diverse range of high-quality products that set the benchmark in the industry. As an employer, Parfums Christian Dior is dedicated to fostering a dynamic and inclusive work environment where creativity and passion are celebrated.

1. Set and monitor sales targets for team members in alignment with company objectives.
2. Proactively sell Parfums Christian Dior products, ensuring a luxury service standard for customers.
3. Lead and coach the team to achieve or exceed sales targets.
4. Implement cross-selling strategies to enhance average transaction value and units.
5. Educate and train team members on product knowledge and history.
6. Demonstrate products through makeovers and confidently address customer objections.
7. Manage client data and build a clientele database using the iPOS tool.
8. Organize and execute events, appointments, and return bookings to grow business.
9. Oversee stock levels and collaborate with the Area Manager for inventory management.
10. Ensure completion of operational and administrative tasks.
11. Participate in merchandise management and adhere to corporate guidelines.
12. Build relationships with store management and comply with store policies.

1. Minimum of 3 years of experience in a similar role within the luxury retail sector.

1. Entrepreneurial mindset with a focus on business development through events.
2. Strong organizational skills for managing paperwork and team dynamics.
3. Tenacity in delivering exceptional customer service.
4. Confidence in engaging with customers and demonstrating products.
5. Excellent communication skills for identifying customer needs.
6. Immaculate grooming and presentation reflecting brand elegance.

A minimum of 3 years in a comparable position within the luxury retail industry is required.

Employees benefit from a dynamic work environment, opportunities for professional growth, and the prestige of working with a globally recognized luxury brand.

Parfums Christian Dior fosters a culture of elegance, innovation, and excellence. The workplace is vibrant and inclusive, encouraging creativity and passion among its employees. The brand values dedication and offers a supportive environment where team members can thrive and contribute to the brand's legacy of luxury and sophistication.