Parfums Christian Dior Account Manager

Dundee • UK

Tuesday, May 13, 2025

Parfums Christian Dior, a distinguished entity within the LVMH conglomerate, epitomizes luxury and innovation in the realm of perfumes and cosmetics. The brand is renowned for its commitment to excellence, blending its rich heritage with forward-thinking values. As an employer, Parfums Christian Dior fosters an inclusive and fulfilling work environment, celebrating diversity in all its forms and respecting the individuality of each team member.

1. Set sales targets for team members in alignment with company expectations.
2. Proactively sell Parfums Christian Dior products and deliver a luxury standard of service to customers.
3. Lead and coach the team to ensure awareness and achievement of sales targets.
4. Engage in cross-selling across product categories to enhance average transaction value and units.
5. Educate and train team members on the use and history of Parfums Christian Dior products.
6. Propose personalized products to clients and effectively manage objections.
7. Demonstrate products through flash make-overs and explain benefits confidently.
8. Initiate customer contact and welcome them both on counter and through traffic stopping.
9. Update client data including sales and profiles using the ipos tool.
10. Develop and utilize the customer database to build clientele through calls, events, and appointments.
11. Manage team members, identifying coaching and development opportunities.
12. Oversee stock levels in partnership with the Area Manager.
13. Grow the business through events, appointments, and return bookings.
14. Ensure completion of operational and administrative tasks.
15. Participate in merchandise management in line with corporate guidelines.
16. Adhere to company and store policies and procedures.
17. Build relationships with store management and carry out additional duties as directed.

1. Entrepreneurial spirit with a focus on business development through events and sales growth.
2. Organizational skills to manage paperwork, team members, and meet client needs.
3. Tenacity to ensure customers receive the best luxury service.
4. Self-confidence to engage with customers and utilize strong selling skills.
5. Knowledge of cosmetics and make-up application.
6. Immaculate grooming and presentation embodying Parfums Christian Dior's elegance.

1. Sales and customer service expertise
2. Team leadership and coaching
3. Product knowledge in make-up, skincare, and fragrance
4. Strong communication and interpersonal skills
5. Organizational and administrative proficiency
6. Ability to manage stock levels and merchandise

Minimum of 3 years in a similar role within the luxury retail sector.

Parfums Christian Dior offers an enriching work environment that values diversity and encourages personal and professional growth. Employees are part of a prestigious brand within the LVMH group, providing opportunities for career advancement and development.

The culture at Parfums Christian Dior is characterized by a harmonious blend of heritage and innovation, fostering an inclusive and dynamic work environment. The brand values diversity and individuality, creating a space where team members are encouraged to thrive and contribute to the brand's legacy of excellence.