Omega Senior Retail Sales Advisor

London UK

Friday, January 31, 2025

Omega, a distinguished member of the Swatch Group, has been a beacon of horological excellence since its inception in 1848. Renowned for its pioneering spirit, Omega holds the unique accolade of being the first watch on the Moon and has served as the official timekeeper of the Olympics since 1932. The brand's commitment to precision and innovation is further exemplified by its co-axial escapement technology and its partnerships with esteemed organizations such as Orbis International and the GoodPlanet Foundation. Omega's legacy is not only marked by its technical achievements but also by its cultural significance, having adorned the wrist of the iconic James Bond in numerous films.

1. Assist the management team in training, supervising, and motivating employees to achieve optimal performance.
2. Plan, organize, and prioritize tasks to maximize efficiency and time management.
3. Deliver exceptional customer service and ensure team adherence to high service standards.
4. Control shrinkage through vigilant merchandise handling and adherence to security protocols.
5. Greet and serve customers, providing a memorable and informative experience.
6. Maintain comprehensive knowledge of the product collection to assist customers effectively.
7. Contribute to achieving the boutique's sales targets through proactive engagement.
8. Ensure the boutique is clean, presentable, and adheres to visual merchandising standards.
9. Communicate professionally with both customers and colleagues, respecting cultural differences.
10. Stay informed about new products and participate in regular training sessions.

1. Proven experience in the retail industry at a sales advisor level.
2. Background in watch/jewelry or prestige retail is preferred.
3. Strong understanding of luxury retail dynamics.
4. Passion for Omega, watches, or luxury retail.
5. Flexibility to accommodate shifts and extended trading hours.
6. Experience in handling international customers.

1. Exceptional customer service skills.
2. Strong communication skills, both verbal and written, in English.
3. Proficiency in additional languages such as Mandarin or Arabic is advantageous.
4. Ability to work collaboratively within a team.
5. Strong organizational and time management skills.

Demonstrated experience in the retail industry, particularly within luxury or prestige sectors, is essential.

The role offers the opportunity to work within a prestigious luxury brand, with potential for professional growth and development.

Omega fosters a culture of excellence, innovation, and inclusivity. The brand values its heritage while embracing modernity, creating an environment where passion for luxury and precision is celebrated. Employees are encouraged to engage with the brand's rich history and contribute to its ongoing legacy.