Omega Sales Assistant

Vienna • Austria

Wednesday, August 20, 2025

Omega, a prestigious brand within The Swatch Group, is renowned for its exquisite timepieces and commitment to precision and innovation. As part of The Swatch Group, Omega benefits from the conglomerate's extensive resources and global reach, offering employees a dynamic and supportive environment to thrive in the luxury watch industry.

1. Assist customers with product selection and inquiries to ensure a high level of customer satisfaction.
2. Maintain an in-depth knowledge of Omega products and brand heritage.
3. Support the store team in achieving sales targets and operational goals.
4. Ensure the visual merchandising of the store is in line with brand standards.
5. Process transactions accurately and efficiently.
6. Handle customer service issues with professionalism and poise.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury market and customer service excellence.
3. Fluency in German and English.

1. Excellent communication and interpersonal skills.
2. Strong sales acumen and ability to engage with customers.
3. Attention to detail and organizational skills.
4. Proficiency in using retail software and point-of-sale systems.

A minimum of 2 years in a luxury retail environment or a similar customer service role is required.

High school diploma or equivalent is required.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within The Swatch Group.

Omega fosters a culture of excellence, innovation, and collaboration. Employees are encouraged to develop their skills and grow within the company, benefiting from the rich heritage and global prestige of the Omega brand.