Omega Sales Assistant

Milan • Italy

Thursday, August 7, 2025

Omega, a prestigious brand under the Swatch Group, is renowned for its exquisite timepieces and commitment to excellence. The Swatch Group, a leading global conglomerate in the watchmaking industry, is celebrated for its diverse portfolio of luxury brands and innovative craftsmanship. As an employer, Omega offers an enriching environment that fosters professional growth and values the contributions of its employees.

1. Assist customers in selecting and purchasing Omega products, ensuring a high level of customer satisfaction.
2. Maintain an in-depth knowledge of Omega's product offerings and brand heritage.
3. Support the store team in achieving sales targets and operational goals.
4. Ensure the store is well-presented and stocked with the latest merchandise.
5. Handle customer inquiries and resolve any issues with professionalism.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of luxury brand dynamics and customer service excellence.

1. Exceptional communication and interpersonal skills.
2. Proficiency in multiple languages is an advantage.
3. Strong sales acumen and customer-oriented approach.

A minimum of 2 years of experience in luxury retail or a related field is required.

A high school diploma or equivalent is required. Further education in a related field is advantageous.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the Swatch Group.

Omega fosters a culture of precision, innovation, and luxury, reflecting its heritage as a leader in the watchmaking industry. The workplace environment is collaborative, dynamic, and focused on delivering exceptional customer experiences.