Omega Sales Assistant

Milan • Italy

Thursday, April 24, 2025

Omega, a prestigious brand within The Swatch Group, is renowned for its precision timepieces and commitment to innovation. As part of The Swatch Group, Omega benefits from the extensive resources and global reach of one of the world's largest watchmakers, providing employees with unparalleled opportunities for growth and development in the luxury watch industry.

1. Assist customers in selecting and purchasing Omega products, ensuring a high level of customer satisfaction.
2. Maintain an in-depth knowledge of Omega's product offerings and brand heritage.
3. Support the store team in achieving sales targets and operational goals.
4. Ensure the store is well-presented and stocked with the latest collections.
5. Handle customer inquiries and resolve issues in a professional manner.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of luxury brand dynamics and customer service excellence.

1. Excellent communication and interpersonal skills.
2. Proficiency in multiple languages is an advantage.
3. Strong organizational skills and attention to detail.
4. Ability to work effectively in a team environment.

A minimum of 2 years of experience in a luxury retail environment is preferred.

Employees enjoy a comprehensive benefits package, including product discounts, professional development opportunities, and a dynamic work environment.

Omega fosters a culture of excellence and innovation, encouraging employees to contribute to the brand's legacy of precision and luxury. The work environment is collaborative, with a focus on professional growth and customer satisfaction.