Omega Sales Assistant

Florence • Italy

Tuesday, October 21, 2025

Omega, a prestigious brand under the umbrella of The Swatch Group, is renowned for its excellence in luxury timepieces. The Swatch Group, a leading global conglomerate in the watchmaking industry, offers a dynamic and innovative environment that fosters growth and creativity.

1. Assist customers in selecting luxury timepieces and accessories, ensuring a high level of customer satisfaction.
2. Maintain product knowledge to effectively communicate features and benefits to clients.
3. Support the store team in achieving sales targets and operational goals.
4. Ensure the store is visually appealing and products are displayed according to brand standards.
5. Handle customer inquiries and resolve issues in a professional manner.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of luxury brand values and customer service excellence.
3. Proficiency in Italian and English.

1. Exceptional communication and interpersonal skills.
2. Ability to work collaboratively in a team-oriented environment.
3. Strong organizational skills with attention to detail.

A minimum of 2 years of experience in luxury retail or a related field is required.

High school diploma or equivalent.

Employees enjoy a comprehensive benefits package, including professional development opportunities and discounts on luxury products.

Omega and The Swatch Group cultivate a culture of innovation and excellence, where employees are encouraged to develop their skills and contribute to the brand's legacy of luxury and precision.