Omega Retail Sales Advisor

London • UK

Friday, November 14, 2025

Omega, a prestigious brand within The Swatch Group, is renowned for its exquisite timepieces and commitment to excellence. The Swatch Group, a global leader in the watchmaking industry, provides a dynamic and innovative environment, fostering growth and creativity among its employees.

1. Provide exceptional customer service to clients, ensuring a memorable shopping experience.
2. Achieve and exceed sales targets through effective client engagement and product knowledge.
3. Maintain the visual merchandising standards of the Omega concession within Selfridges.
4. Develop and maintain strong client relationships to encourage repeat business.
5. Stay informed about product features, benefits, and brand history to effectively communicate with clients.
6. Handle transactions accurately and efficiently, ensuring compliance with company policies.

1. Previous experience in luxury retail sales or a similar customer-facing role.
2. Proven track record of achieving sales targets.
3. Strong understanding of the luxury market and customer expectations.

1. Excellent communication and interpersonal skills.
2. Proficiency in a second language is advantageous.
3. Strong organizational and multitasking abilities.
4. Ability to work collaboratively within a team environment.

A minimum of 2 years of experience in luxury retail sales or a similar customer service role is required.

A high school diploma or equivalent is required; further education in business or a related field is advantageous.

Employees enjoy a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development within The Swatch Group.

Omega fosters a culture of excellence and innovation, encouraging employees to develop their skills and grow within the company. The Swatch Group supports a collaborative and inclusive workplace, valuing diversity and creativity.