Omega Retail Sales Advisor

London • UK

Tuesday, October 21, 2025

Omega, a prestigious brand within The Swatch Group, is renowned for its exquisite timepieces and pioneering spirit. The Swatch Group, a global leader in the watchmaking industry, provides a dynamic and innovative environment, fostering creativity and excellence in its workforce.

1. Engage with clients to provide an exceptional customer experience and promote brand loyalty.
2. Demonstrate in-depth product knowledge to assist customers in selecting the perfect timepiece.
3. Achieve sales targets through proactive client engagement and upselling techniques.
4. Maintain visual merchandising standards to reflect the brand's luxury image.
5. Handle customer inquiries and resolve any issues with professionalism and efficiency.

1. Previous experience in luxury retail sales or a similar customer-facing role.
2. Proven track record of achieving sales targets.
3. Strong understanding of luxury brand dynamics and customer service excellence.

1. Excellent communication and interpersonal skills.
2. Ability to work in a fast-paced, dynamic environment.
3. Proficiency in multiple languages is an advantage.
4. Strong organizational skills and attention to detail.

A minimum of 2 years in luxury retail or a related field is required.

High school diploma or equivalent is required. Further education in business or related fields is advantageous.

Employees enjoy a competitive benefits package, including opportunities for professional development and growth within the company.

Omega fosters a culture of innovation and excellence, where employees are encouraged to develop their skills and contribute to the brand's legacy of precision and luxury. The work environment is collaborative, supportive, and focused on delivering unparalleled customer experiences.