Omega Retail Sales Advisor

Edinburgh • UK

Friday, June 20, 2025

Omega, a prestigious brand within The Swatch Group, is renowned for its exquisite timepieces and commitment to precision and innovation. As part of The Swatch Group, a global leader in the watchmaking industry, Omega offers a dynamic and supportive environment for career growth.

1. Provide exceptional customer service and personalized sales assistance to clients.
2. Maintain an in-depth knowledge of Omega products and brand heritage.
3. Achieve individual and store sales targets while enhancing customer satisfaction.
4. Assist in visual merchandising and maintaining store presentation standards.
5. Handle customer inquiries and resolve issues promptly and professionally.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of luxury brand values and customer service excellence.

1. Excellent communication and interpersonal skills.
2. Proficiency in sales techniques and customer engagement.
3. Ability to work collaboratively within a team environment.
4. Strong organizational skills and attention to detail.

A minimum of 2 years of experience in luxury retail or a related field is required.

High school diploma or equivalent is required. Additional certifications in retail or customer service are advantageous.

Employees enjoy competitive benefits, including opportunities for professional development and discounts on Omega products.

Omega fosters a culture of excellence, innovation, and collaboration, where employees are encouraged to develop their skills and contribute to the brand's legacy of luxury and precision.