Omega Luxury Sales Associate
OMEGA, a distinguished brand within the Swatch Group, stands as a paragon of excellence in the watchmaking industry. Renowned for its innovative spirit and precision, OMEGA has been a pioneer since 1848, achieving milestones such as being the first watch on the moon. The brand is celebrated for its Master Chronometer certified watches, representing the pinnacle of precision and performance. As the Official Timekeeper of 30 Olympic Games, OMEGA is also a prominent name in various sports and social causes. The Swatch Group, as the parent company, is the world's leading watch manufacturer, fostering a culture of innovation and excellence.
- Establish a welcoming and luxurious environment for clients.
- Demonstrate comprehensive knowledge of OMEGA's product range and unique characteristics.
- Cultivate long-lasting client relationships through memorable experiences and insights into OMEGA's heritage.
- Engage and retain a loyal client base using advanced training techniques.
- Achieve and surpass sales targets.
- Deliver exceptional client service through personalized interactions and product maintenance.
- Develop potential clients through clienteling and networking.
- Maintain and expand existing client relationships, keeping detailed records of client preferences and milestones.
- Assist team members in the sales process according to boutique protocols.
- Expand client base through proactive networking and outreach.
- 2-5 years of luxury retail experience, preferably in timepieces or fine jewelry.
- Proven selling capabilities and exceptional customer service skills.
- Strong communication skills, both written and oral.
- Ability to learn technical aspects of OMEGA's timepieces.
- Skilled in negotiation.
- Passion for sales.
- Flexible schedule availability.
- Proficiency in MS Office.
- Local residency required.
- Luxury retail sales expertise
- Customer service excellence
- Effective communication
- Technical learning ability
- Negotiation skills
- Sales passion
- Flexibility in scheduling
- MS Office proficiency
2-5 years of luxury retail experience, preferably in the timepiece or fine jewelry sector.
The Swatch Group offers excellent health, dental, and vision insurance, 401(k) with employer match, life insurance, long-term disability, PTO, extended paid leave, holiday pay, FSA, and employee discounts. Opportunities for internal growth and a referral bonus program are also available.
OMEGA fosters a culture of innovation, precision, and excellence, supported by the Swatch Group's commitment to diversity and environmental sustainability. The workplace encourages growth and development, offering a dynamic environment for luxury retail professionals.
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