Omega Luxury Sales Associate

Troy USA

Tuesday, February 4, 2025

OMEGA, a distinguished member of The Swatch Group, stands as a beacon of horological excellence, innovation, and precision since its inception in 1848. Renowned for its pioneering spirit, OMEGA has achieved numerous milestones, including being the first watch on the moon and serving as the Official Timekeeper for 30 Olympic Games. The brand's commitment to precision is further exemplified by its Master Chronometer certified watches. As part of The Swatch Group, the world's leading watch manufacturer, OMEGA benefits from a rich heritage and a commitment to diversity and environmental sustainability.

1. Create an inviting and luxurious atmosphere for clientele.
2. Exhibit comprehensive knowledge of OMEGA's distinguished timepieces and their unique features.
3. Foster long-lasting client relationships by delivering exceptional and insightful experiences.
4. Employ advanced training techniques to engage and retain a loyal customer base.
5. Achieve and surpass sales targets.
6. Deliver unparalleled client service through personalized interactions and product maintenance.
7. Expand client base through clienteling and strategic networking.
8. Maintain detailed records of client preferences and milestones for future engagement.
9. Collaborate with team members in the sales process following boutique protocols.
10. Engage in outreach to develop new client prospects.

1. 2-5 years of luxury retail experience, preferably in timepieces or fine jewelry.
2. Proven track record in sales and customer service excellence.
3. Ability to communicate effectively in both written and verbal forms.
4. Adaptability to learn technical aspects of OMEGA's timepieces.
5. Strong negotiation skills.
6. Passion for luxury sales and client engagement.
7. Flexibility to work varied schedules.

1. Exceptional selling and customer service skills.
2. Effective communication skills.
3. Technical aptitude for learning product details.
4. Negotiation skills.
5. Proficiency in MS Office.

A minimum of 2-5 years in luxury retail, ideally within the timepiece or fine jewelry sectors.

The position offers excellent health, dental, and vision insurance, immediate 401(k) participation with employer match, company-paid life insurance and long-term disability, generous PTO, extended paid leave, holiday pay, and various voluntary insurance options. Employees also enjoy product discounts, transit benefits, growth opportunities, and referral bonuses.

OMEGA fosters a culture of excellence and innovation, deeply rooted in its rich heritage and commitment to precision. The brand values diversity and sustainability, offering a dynamic and inclusive workplace where employees are encouraged to grow and excel. As part of The Swatch Group, OMEGA provides a supportive environment with opportunities for internal mobility and professional development.