Omega Luxury Retail Sales Associate

McLean USA

Wednesday, February 5, 2025

Omega, a prestigious brand within the Swatch Group, stands as a beacon of excellence, innovation, and precision in the world of luxury timepieces. Since its inception in 1848, Omega has been synonymous with groundbreaking achievements, including being the first watch on the moon and serving as the Official Timekeeper for 30 Olympic Games. The Swatch Group, as Omega's parent company, is the world's leading watch manufacturer, committed to diversity, environmental sustainability, and fostering a culture of innovation.

1. Create an inviting and luxurious atmosphere for clients.
2. Exhibit comprehensive knowledge of Omega's distinguished product range and unique features.
3. Build lasting client relationships by delivering exceptional and insightful experiences.
4. Leverage extensive training to engage and retain a satisfied clientele.
5. Surpass sales targets consistently.
6. Deliver unparalleled client service through personalized interactions and product maintenance.
7. Expand client base through clienteling and networking initiatives.
8. Maintain and enhance existing client relationships, documenting milestones and preferences for future engagement.
9. Support team members in the sales process according to boutique protocols.
10. Develop new client prospects through strategic networking and outreach.

1. 2-5 years of luxury retail experience, preferably in timepieces or fine jewelry.
2. Proven sales capabilities and exceptional customer service skills.
3. Ability to communicate effectively in both written and oral forms.
4. Adaptability to learn technical aspects of Omega's timepieces.
5. Strong negotiation skills.
6. Passion for luxury sales.
7. Flexibility to work varied schedules.
8. Proficiency in MS Office.
9. Local residency required.

1. Exceptional customer service acumen.
2. Advanced communication skills.
3. Technical knowledge of luxury timepieces.
4. Negotiation and sales expertise.
5. Networking and client development skills.

2-5 years of experience in luxury retail, with a preference for timepiece or fine jewelry sectors.

The position offers excellent health, dental, and vision insurance, with eligibility for employees and dependents starting the first of the month following 30 days of employment. The role includes immediate participation in a 401(k) plan with a 100% vested employer match after one year, generous PTO, extended paid leave for medical, parental, and military reasons, and holiday pay. Additional benefits include company-paid life insurance, long-term disability, voluntary insurance options, employee discounts, and a transit program for commuting savings.

Omega fosters a culture of innovation, precision, and excellence, deeply rooted in its rich heritage and pioneering spirit. The company values diversity and sustainability, creating an inclusive environment where employees are encouraged to grow and excel. As part of the Swatch Group, Omega offers opportunities for internal transfers and career advancement, nurturing talent within a supportive and dynamic workplace.