Omega Sales Associate

New York • USA

Monday, December 30, 2024

Omega, a prestigious brand under the Swatch Group umbrella, is renowned for its excellence in watchmaking, innovation, and precision since 1848. As part of the world's leading watch manufacturer, Omega has achieved numerous milestones, including being the first watch on the moon and the Official Timekeeper of 30 Olympic Games. The brand is celebrated for its Master Chronometer certified watches and partnerships with global icons and social causes. The Swatch Group is committed to diversity, equal opportunity, and environmental sustainability.

1. Create a welcoming and luxurious environment for clients.
2. Demonstrate comprehensive knowledge of Omega's product range and unique features.
3. Cultivate lasting relationships with clients by offering insightful and memorable experiences.
4. Engage and retain clients using extensive training techniques.
5. Achieve and surpass sales targets.
6. Deliver exceptional client service through personalized interactions and product maintenance.
7. Develop potential clients through clienteling and networking.
8. Maintain and expand existing client relationships, keeping detailed records of client preferences and milestones.
9. Assist team members in the sales process following established boutique protocols.
10. Expand the client base through proactive networking and outreach.

1. 2-5 years of luxury retail experience, preferably in timepieces or fine jewelry.
2. Proven selling capabilities and exceptional customer service skills.
3. Ability to communicate effectively both verbally and in writing.
4. Adaptability to learn technical aspects of Omega's timepieces.
5. Strong negotiation skills.
6. Passion for sales and luxury retail.
7. Flexibility to work varied schedules.
8. Proficiency in MS Office.

1. Customer service excellence
2. Sales acumen
3. Effective communication
4. Technical product knowledge
5. Negotiation
6. Networking
7. Client relationship management

2-5 years of luxury retail experience, ideally in the timepiece or fine jewelry sector.

Hourly Rate $22-$25; plus commission.

Excellent health, dental, and vision insurance; 401(k) with employer match; company-paid life insurance and long-term disability; PTO and extended leave benefits; employee discounts; transit benefits; internal growth opportunities.

Omega fosters a culture of innovation, precision, and luxury. The company values diversity, sustainability, and the development of its employees, offering a dynamic environment where excellence is celebrated and career growth is encouraged.