Omega Luxury Sales Associate

Costa Mesa • USA

Wednesday, December 18, 2024

OMEGA, a prestigious brand under the Swatch Group umbrella, stands as a beacon of excellence in the world of luxury timepieces. With a legacy dating back to 1848, OMEGA is renowned for its innovative designs and precision engineering, having been the first watch on the moon and the Official Timekeeper for 30 Olympic Games. The Swatch Group, as the world's leading watch manufacturer, is committed to diversity and environmental sustainability, offering a dynamic and inclusive workplace.

1. Establish a welcoming and luxurious environment for clients.
2. Demonstrate comprehensive knowledge of OMEGA's product range and unique features.
3. Cultivate long-term client relationships by providing insightful and memorable experiences.
4. Utilize training techniques to engage and retain a loyal client base.
5. Meet and exceed sales targets consistently.
6. Deliver exceptional client service through personalized interactions and product maintenance advice.
7. Develop potential clients through clienteling and networking.
8. Maintain and expand existing client relationships, keeping detailed records of client preferences and milestones.
9. Assist team members in the sales process following established boutique protocols.
10. Expand client base through proactive networking and outreach.

1. 2-5 years of luxury retail experience, preferably in timepieces or fine jewelry.
2. Proven track record of longevity with previous luxury employers.

1. Exceptional selling capabilities and customer service skills.
2. Effective communication skills, both written and oral.
3. Ability to learn technical aspects of timepieces.
4. Strong negotiation skills.
5. Passion for luxury sales.
6. Flexibility to work varied schedules.
7. Proficiency in MS Office.

2-5 years of luxury retail experience, preferably in the timepiece or fine jewelry sector.

The position offers excellent health, dental, and vision insurance, a 401(k) plan with employer match, company-paid life insurance, and long-term disability coverage. Employees receive 18 PTO days per year, increasing to 23 after five years, along with extended paid leave for medical, parental, and military reasons. Additional benefits include holiday pay, voluntary insurance options, employee discounts, and a transit program. There is potential for internal growth and a $500 employee referral bonus.

OMEGA fosters a culture of excellence and innovation, deeply rooted in its rich history and commitment to precision. The workplace environment encourages diversity and sustainability, providing opportunities for personal and professional growth within the Swatch Group's expansive network.