Omega

Luxury Retail Sales Associate

OMEGA is a prestigious brand under the Swatch Group, the world's leading watch manufacturer. Established in 1848, OMEGA is renowned for its excellence, innovation, design, and precision. The brand has achieved numerous milestones, including being the first watch worn on the moon and serving as the Official Timekeeper of 30 Olympic Games. OMEGA is committed to social causes and boasts a family of esteemed brand ambassadors.

1. Establish a welcoming and approachable luxury environment
2. Demonstrate a deep knowledge of the product range and their distinctive characteristics
3. Cultivate enduring relationships with clients by providing memorable experiences
4. Utilize training techniques to engage and retain a loyal client base
5. Provide a unique and special experience to all clients
6. Meet and exceed sales goals
7. Provide the highest level of client service through personalized contact
8. Develop potential clients through clientelling and networking efforts
9. Maintain and grow existing clients; keep records of milestones and client preferences
10. Assist team members in the sales process as per established boutique protocols
11. Develop existing client base and reach new prospects through networking and outreach

1. 2-5 years of luxury retail experience, preferably in the timepiece or fine jewelry field
2. Ability to work a flexible schedule throughout the week
3. Local applicants only

1. Impressive selling capabilities
2. Notable customer service skills
3. Effective communication skills, both written and oral
4. Adaptability to learn the technical aspects of the timepiece collection
5. Talented negotiation prowess
6. Passion for the art of selling
7. MS Office experience is highly desirable

Must possess 2-5 years of luxury retail experience, preferably in the timepiece or fine jewelry field.

Excellent health, dental, and vision insuranceImmediate participation in the 401(k) with employer matchCompany paid life insurance and Long Term Disability18 PTO days per year, increasing to 23 after 5 yearsExtended paid time for medical, parental, and military leaveHoliday payVoluntary FSA, STD, Accident/Hospital Indemnity insuranceEmployee product discountTransitchek ProgramInternal transfer and growth potential$500 Employee Referral BonusesFree parking (if applicable)

The Swatch Group promotes diversity and is committed to environmental sustainability. The role is based in Costa Mesa, California, at the South Coast Plaza location.