Omega

Keyholder/Technician

OMEGA is a prestigious brand under the Swatch Group, the world's leading watch manufacturer. Established in 1848, OMEGA is renowned for its excellence, innovation, and precision in watchmaking. The brand has a rich history of achievements, including being the first watch on the moon and serving as the Official Timekeeper of 30 Olympic Games. OMEGA is also known for its partnerships with social causes and its family of high-profile brand ambassadors.

1. Perform opening and closing procedures for the boutique.
2. Liaise with Store Manager and Assistant Manager, demonstrating leadership capabilities in their absence.
3. Demonstrate deep knowledge of the product range and its distinctive characteristics.
4. Cultivate enduring relationships with clients by providing memorable experiences.
5. Utilize training techniques to engage, inform, and retain a loyal client base.

1. Minimum 3 years of luxury retail sales or keyholder experience, preferably in timepieces or fine jewelry.
2. Demonstrates leadership qualities and ensures policies and procedures are upheld.
3. Impressive selling capabilities and notable customer service skills.
4. Ability to communicate effectively both written and orally.
5. Robust adaptability to learn technical aspects of the timepiece collection.
6. Willingness to train others in various areas of the business.
7. Talented negotiation prowess.
8. Passion for the art of selling.
9. Must be able to work a flexible schedule throughout the week.

1. Exceptional customer service skills.
2. Technical aptitude and dexterity.
3. MS Office experience is highly desirable.

Minimum 3 years of luxury retail sales or keyholder experience, preferably in the timepiece or fine jewelry field.

Excellent health, dental, and vision insurance.401(k) with employer match after one year.Company paid life insurance and Long Term Disability.18 PTO days per year, increasing to 23 after 5 years.Extended paid time for medical, parental, and military leave.Holiday pay.Voluntary FSA, STD, Accident/Hospital Indemnity insurance.Employee product discount.Transitchek Program.Internal transfer and growth potential.$500 Employee Referral Bonuses.Free parking (if applicable).

The position is located on Newbury Street in Boston, Massachusetts, a vibrant area known for its luxury shopping and cultural attractions. The Swatch Group promotes diversity and is committed to environmental sustainability.