Omega Keyholder

New York City USA

Wednesday, February 5, 2025

Omega, a distinguished brand under the Swatch Group, stands as a paragon of horological excellence, innovation, and precision since 1848. Renowned for its pioneering spirit, Omega boasts a legacy that includes the first watch worn on the moon and a reputation for anti-magnetic watchmaking and Master Chronometer certification. As the Official Timekeeper of 30 Olympic Games and a prominent name in various sports, Omega is committed to excellence and innovation. The Swatch Group, Omega's parent company, is the world's leading watch manufacturer, promoting diversity and environmental sustainability.

1. Oversee boutique operations, including opening and closing procedures.
2. Liaise with Store Manager and Assistant Manager, demonstrating leadership in their absence.
3. Cultivate enduring client relationships through exceptional service and product knowledge.
4. Train and mentor team members in various business areas.
5. Maintain comprehensive knowledge of Omega's timepieces and their unique characteristics.
6. Ensure adherence to company policies and procedures.
7. Achieve or exceed sales objectives through effective negotiation and selling techniques.

1. Minimum of 3 years of luxury retail sales or keyholder experience, preferably in timepieces or fine jewelry.
2. Proven track record of longevity with previous luxury employers.

1. Exceptional customer service and communication skills, both written and oral.
2. Strong adaptability to learn technical aspects of Omega's timepieces.
3. Ability to train and mentor others.
4. Talented negotiation skills.
5. Passion for luxury sales and client engagement.
6. Proficiency in computer systems such as Windows, SAP, and Cegid.

A minimum of three years in luxury retail sales or keyholder roles, with a preference for experience in the timepiece or fine jewelry sectors.

Salary range: $25 - $28 per hour, plus commission.

Comprehensive health, dental, and vision insurance, 401(k) with employer match, company-paid life insurance, 18 PTO days per year, extended paid leave, holiday pay, employee discounts, and more.

Omega fosters a culture of excellence, innovation, and precision, deeply rooted in its rich heritage and commitment to quality. The brand values diversity, sustainability, and the cultivation of enduring client relationships. Employees are encouraged to grow and thrive within a supportive and dynamic environment.