Omega E-Commerce and CRM Executive

London • UK

Tuesday, February 3, 2026

Omega, a prestigious brand under the Swatch Group, is renowned for its precision timepieces and innovative spirit. As part of the Swatch Group, Omega benefits from the conglomerate's extensive resources and commitment to excellence, making it a distinguished employer in the luxury watch industry.

1. Manage and optimize the e-commerce platform to enhance user experience and drive sales.
2. Develop and implement CRM strategies to improve customer engagement and retention.
3. Analyze sales data and customer feedback to inform strategic decisions.
4. Coordinate with marketing and sales teams to align online and offline initiatives.
5. Oversee digital marketing campaigns to boost brand visibility and online traffic.
6. Ensure the e-commerce site is updated with the latest product information and promotions.

1. Bachelor's degree in Marketing, Business, or a related field.
2. Proven experience in e-commerce and CRM management within the luxury sector.
3. Strong analytical skills with the ability to interpret data and trends.

1. Proficiency in e-commerce platforms and CRM software.
2. Excellent communication and interpersonal skills.
3. Ability to work collaboratively in a fast-paced environment.
4. Strong organizational and multitasking abilities.

A minimum of 3 years of experience in e-commerce and CRM roles, preferably within the luxury retail industry.

Bachelor's degree in Marketing, Business, or a related field.

Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Omega fosters a culture of innovation and precision, encouraging employees to excel in a dynamic and supportive environment. The brand values creativity and collaboration, providing opportunities for professional growth within the prestigious Swatch Group.