Omega Customer Service Administrator
Omega, a prestigious brand within the Swatch Group, is renowned for its precision timepieces and innovative watchmaking. As part of a leading global conglomerate in the luxury watch industry, Omega offers a dynamic environment that fosters creativity and excellence.
- Manage customer inquiries and service requests with professionalism and efficiency.
- Coordinate with internal departments to ensure timely resolution of customer issues.
- Maintain accurate records of customer interactions and transactions.
- Provide administrative support to the customer service team.
- Assist in the preparation of reports and documentation related to customer service activities.
- Proven experience in customer service or administrative roles.
- Strong organizational and multitasking abilities.
- Excellent communication skills in both written and spoken formats.
- Proficiency in Microsoft Office Suite.
- Customer relationship management
- Problem-solving
- Attention to detail
- Time management
- Data entry
A minimum of 2 years of experience in a customer service or administrative position, preferably within the luxury goods sector.
Bachelor's degree in Business Administration or a related field preferred.
Competitive benefits package including health insurance, retirement plans, and employee discounts on Omega products.
Omega fosters a culture of innovation and precision, valuing each employee's contribution to the brand's legacy. The work environment is collaborative, with a strong emphasis on professional growth and development.


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