Omega Client Advisor

Warsaw • Poland

Friday, December 19, 2025

Omega, a prestigious brand within The Swatch Group, stands as a paragon of excellence in the luxury watchmaking industry. The Swatch Group, a global leader in the watchmaking sector, is renowned for its diverse portfolio of high-end brands and commitment to innovation and craftsmanship. Omega, with its rich heritage and pioneering spirit, offers a dynamic environment for professionals seeking to contribute to a legacy of precision and luxury.

1. Provide exceptional customer service and personalized advice to clients.
2. Maintain in-depth knowledge of Omega products and brand heritage.
3. Achieve sales targets and contribute to store profitability.
4. Build and maintain strong client relationships to foster brand loyalty.
5. Assist in visual merchandising and store presentation to uphold brand standards.

1. Proven experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury market and customer expectations.
3. Excellent communication and interpersonal skills.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Relationship building
5. Communication skills

A minimum of 2 years in luxury retail or a comparable customer service environment is required.

High school diploma or equivalent; additional certifications in sales or customer service are advantageous.

Employees enjoy comprehensive benefits including health insurance, employee discounts, and opportunities for professional development within The Swatch Group.

Omega fosters a culture of excellence, innovation, and dedication to quality. Employees are encouraged to embody the brand's values of precision and craftsmanship while contributing to a collaborative and supportive work environment.